Community Manager

APG•Atlanta, GA
•$65•Onsite

About The Position

The Community Manager oversees the day-to-day operations of a residential community, ensuring residents, staff, and the property are safe and well maintained. The role supports the community around the clock by coordinating and participating in 24-hour resident service. The Community Manager is responsible for community operations and financial performance, occupancy and revenue growth, resident retention and satisfaction, and the leadership and development of the on-site team. The role also supports leasing, uses market data to inform pricing and strategy, works with housing agencies and voucher programs, and ensures compliance with Fair Housing laws and company policies.

Requirements

  • Experience in multifamily property management.
  • Understanding of Fair Housing laws.
  • Experience with budgeting, financial reporting, accounts payable, and collections.
  • A proven ability to increase occupancy, drive revenue, and improve resident retention.
  • Familiarity with housing agencies and voucher programs, such as Section 8.
  • Familiarity with Entrata property management software.
  • Strong leadership and accountability, with the ability to coach, mentor, and motivate a team.
  • Strong leasing and closing skills and an understanding of market surveys.
  • Excellent communication, conflict resolution, organization, and time management skills.

Responsibilities

  • Oversee the overall operations of the community.
  • Manage financial performance, including budgeting, financial reporting, accounts payable, and collections.
  • Drive occupancy, revenue growth, and resident retention.
  • Lead, coach, mentor, and develop the on-site team to meet occupancy, collections, and service goals.
  • Maintain the physical condition of apartments and the community.
  • Ensure high levels of resident satisfaction and resolve resident concerns.
  • Support leasing efforts and close leases.
  • Complete market surveys and use market data to inform pricing and strategy.
  • Work with housing agencies and voucher programs, such as Section 8.
  • Ensure the community complies with Fair Housing laws and company policies.
  • Coordinate and take part in 24-hour service for residents.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Employer-paid life and long-term disability insurance.
  • Paid time off and holiday pay.
  • Commission eligible.
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