Community Manager - The Residence at Old Hickory

Avanti Residential•Old Hickory, TN

5d•Onsite

About The Position

The Community Manager oversees day-to-day property management operations at The Residence at Old Hickory, a 116-unit community. The role focuses on maintenance excellence, property value, and community objectives set by the Regional Director. It manages on-site teams, financials, resources, and activities while working to optimize rent levels, occupancy, and asset preservation. The Community Manager also trains the Assistant Community Manager to assume managerial duties during the Community Manager’s absence. The role collaborates with the Regional Director on annual budgets, partners with DOIS and Business Managers on financial responsibilities, monitors budget adherence and monthly variances, and uses Apartment Snapshot to evaluate performance and improve KPIs. It also works with the Service Manager on vendor and contractor coordination, billings, vendor relations, and certificates of insurance. The schedule is Monday through Friday.

Requirements

High school diploma or GED required.
At least 1 year of supervisory responsibility or previous Assistant Community Manager experience required.
Communication skills, both oral and written.
Strong organizational skills.
Ability to delegate and solve problems.
Pass a criminal background screening before employment.
Valid driver’s license and current vehicle insurance, or reliable transportation, required.
Complete the Wonderlic pre-employment assessment if minimum qualifications are met during resume screening.

Nice To Haves

At least 3 years of property management experience preferred.
Working knowledge of resident and eviction laws preferred.
Familiarity with computerized property management software, preferably YARDI, preferred.
CAM certification preferred.

Responsibilities

Collaborate with the Regional Director to formulate and manage annual community budgets.
Work with DOIS and Business Managers to complete required financial responsibilities.
Maintain adherence to budget guidelines and respond appropriately to monthly variances.
Maintain property occupancy and meet budget and submarket occupancy goals.
Use Apartment Snapshot to evaluate property performance, identify areas for KPI improvement, and implement changes as needed.
Work with the Service Manager to coordinate vendors and contractors and oversee billings, vendor relations, and certificates of insurance.
Train the Assistant Community Manager to assume managerial duties in the Community Manager’s absence.
Oversee day-to-day property management operations, on-site teams, financials, resources, and activities.
Optimize rent levels, occupancy rates, and asset preservation.

Benefits

Performance- and KPI-based annual or quarterly bonuses, depending on position.
Up to 40% apartment discount.
Continuing education and tuition reimbursement.
Generous PTO policy.
Medical, HSA, FSA, dental, vision, short-term disability, and long-term disability benefits.
4% company match for the 401(k).
Avanti Shares Program, awarding employees a portion of the company’s transactional profits, with returns increasing with tenure.
Avanti Cares Program for employees in financial need.
Tenure-based Anniversary Recess.
Avanti Advisors Program to support new-hire onboarding.