Community Manager - Sarasota, FL

RangeWater Real Estate•Sarasota, FL

About The Position

The Community Manager manages and coordinates team members’ daily activities and property resources to achieve established budgeted financial and operational goals. The role ensures property operations comply with Company policies and procedures and all laws and regulations governing multifamily housing operations. Lease-up experience is required. The Community Manager leads and develops the property team, manages leasing and marketing strategies, oversees financial performance and records, administers lease enforcement, and manages relationships with clients, owners, contractors, and vendors. The role also oversees property safety, cleanliness, appearance, maintenance service standards, and resident issue resolution. The position is scheduled for 40 hours in a regular work week. Site operating hours may vary and include weekday, Saturday, and Sunday hours. The employee must be available to work weekends when scheduled. Work takes place in an office and includes frequent exposure to outdoor elements. Routine local travel and possible non-local business travel may be required.

Requirements

  • Lease-up experience is required.
  • High school diploma or GED equivalent.
  • 1–3 years of supervisor experience, with skills to hire, lead, direct, evaluate, and manage subordinates and team members.
  • 1–3 years of multifamily property management experience.
  • Valid current driver’s license.
  • Must be available to work weekends when scheduled and able to perform essential job functions unaccompanied.
  • Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
  • Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
  • Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
  • Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

  • Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
  • Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

  • Manage team members, conduct employee evaluations, and interview, hire, orient, and train new hires.
  • Meet targeted revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies; identify areas for property improvement.
  • Manage budget modeling, forecasting, profitability analysis, financial records, documents, reports, and invoicing.
  • Analyze market and economic trends that may affect the property and recommend improvements; stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
  • Administer lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under lease agreements.
  • Manage client and owner relationships by conducting property tours, providing performance updates, and meeting with clients as needed.
  • Manage contractors and vendors.
  • Maintain property safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and employee, visitor, or resident injuries and accidents.
  • Ensure the property maintenance team complies with Company standards for service requests.
  • Resolve customer complaints and issues.
  • Shop competing properties and build relationships within the market and industry.
  • Perform other duties as assigned.

Benefits

  • Two or more weeks of paid time off.
  • Paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) enrollment opportunity.
  • Employer-paid basic life insurance and short-term disability.
  • Paid parental leave for birthing and non-birthing parents after six months.
  • Potential opportunity for savings in rent, depending on property and ownership.
  • Cell phone allowance.
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