Community Manager - Sarasota, FL

RangeWater•Sarasota, FL

About The Position

The Community Manager manages and coordinates team members’ daily activities and property resources to achieve established budgeted financial and operational goals. The role ensures that property operations comply with Company policies and procedures and with laws and regulations governing multifamily housing operations. Lease-up experience is required. The Community Manager oversees employees and property performance, including hiring, training, evaluations, revenue and leasing strategies, financial reporting, budgeting, vendor relationships, lease enforcement, customer service, and property appearance and safety. The position also involves working with clients and owners, monitoring market trends and competitors, and ensuring that the maintenance team meets service standards. The position is scheduled for 40 hours in a regular work week. The role works in an office environment with frequent exposure to outdoor conditions. Weekend work is required when scheduled. Routine local travel and possible non-local business travel may be required.

Requirements

  • Lease-up experience required.
  • High school diploma or GED equivalent.
  • 1–3 years of supervisor experience, with skills to hire, lead, direct, evaluate, and manage subordinates and team members.
  • Current valid driver’s license.
  • Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
  • Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
  • Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
  • Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
  • Must be available to work weekends when scheduled and perform essential job functions unaccompanied.
  • Routine local travel may be required for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

  • 1–3 years of multifamily property management experience is preferred.
  • Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
  • Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

  • Manage and coordinate team members’ daily activities and property resources to meet financial and operational goals.
  • Ensure property operations comply with Company policies and procedures and applicable laws and regulations.
  • Manage the team, conduct employee evaluations, and interview, hire, orient, and train new hires.
  • Meet revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies.
  • Identify areas for property improvement.
  • Model budgets, forecast, and analyze and manage profitability.
  • Complete financial records, documents, and reports, and manage invoicing.
  • Analyze market and economic trends that may affect the property and recommend improvements.
  • Stay informed about changes in technology, the industry, standards, and leasing and sales tools and processes.
  • Manage lease enforcement processes, including inspections, evictions, collections, and notifications, and take appropriate action under lease agreements.
  • Conduct property tours, update clients on property performance, and meet with clients as needed.
  • Manage contractors and vendors.
  • Oversee property safety, cleanliness, appearance, and curb appeal; report equipment malfunctions and injuries or accidents involving employees, visitors, or residents.
  • Ensure the property maintenance team meets Company standards for service requests.
  • Resolve customer complaints and issues.
  • Shop competitors and build relationships within the market and industry.
  • Perform other duties as assigned.

Benefits

  • Two or more weeks of paid time off.
  • Paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) enrollment opportunity.
  • Employer-paid basic life and short-term disability insurance.
  • Paid parental leave for birthing and non-birthing parents after six months.
  • Potential opportunity for rent savings, depending on the property and ownership.
  • Cell phone allowance.
  • Additional benefits may be available.
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