Assistant Community Manager - Sarasota, FL

RangeWater Real Estate • Sarasota, FL

16h • Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the community’s financial and operational functions. The role completes accounting and reporting tasks, prepares monthly close-outs and financial reports, processes invoices, collects rent and other payments, completes bank deposits and account reconciliations, and uses the property management system to record and report property financial activity. The Assistant Community Manager also supports leasing and marketing, resident and client relations, lease enforcement, vendor coordination, and property safety and appearance. In the Community Manager’s absence, this role acts as the on-site supervisor and helps manage daily operations in accordance with company policies and procedures.

The position is scheduled for 40 hours in a regular work week. Typical site hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m., although schedules may vary by state and location. The employee works in an office and is frequently exposed to outdoor elements. Weekend work is required when scheduled. Routine local travel and occasional non-local business travel may be required.

Requirements

• High school diploma or GED equivalent.
• Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community (preferred experience).
• Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
• Proficiency in internet, word-processing, spreadsheet, and database-management programs for reporting.
• Strong proficiency in property-management software; preferably Entrata, Yardi, and/or One Site.
• Current valid driver's license.
• Must be available to work weekends when scheduled.
• Must be able to perform essential job functions unaccompanied.
• Must be able to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Frequently required to stand, walk, reach, climb, stoop, and squat; intermittently required to sit and perform keyboard work.
• Routine local travel may be required for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

• Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
• Experience with Entrata, Yardi, and/or One Site property-management software.

Responsibilities

• Support leasing and marketing efforts, completing the full leasing cycle to help achieve revenue and occupancy goals.
• Complete daily transactions and tasks related to the community’s financial operations.
• Review and submit vendor, contractor, and service-provider invoices for payment, reconciling work performed or products purchased in accordance with company policies and procedures.
• Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
• Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
• Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
• Conduct property tours, provide clients or owners with performance updates, and meet with them as needed.
• Manage contractor and vendor relationships.
• Build and maintain relationships with residents and coworkers to promote resident satisfaction.
• Maintain the property’s safety, cleanliness, general appearance, and appeal; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
• Ensure the property maintenance team complies with company service-request standards.
• Act as the on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing community operations in compliance with company policies and practices.
• Monitor market and competitor conditions that may affect occupancy and sales; develop and implement short- and long-term marketing plans and goals; and follow established policies for concessions, specials, and other occupancy programs.
• Perform other duties as assigned.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life insurance and short-term disability.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on the property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED