Community Manager - Shiloh, IL

2B Residential•Shiloh, IL

10d•Onsite

About The Position

2B Residential is seeking an experienced Community Manager to oversee day-to-day operations, financial performance, resident satisfaction, and team leadership at The Oasis at Hartman Lakes, a Class A 55+ active adult community in Shiloh, Illinois. The role is responsible for maximizing occupancy and revenue while providing residents with an outstanding living experience. The salary is up to $75,000 per year, plus bonus. The schedule requires availability to work Saturdays and Sundays.

Requirements

At least three years of property management experience.
High school diploma required.
Strong customer service and relationship-building skills.
Positive, engaging, and self-motivated professional with good communication skills and enjoyment of working with people.

Nice To Haves

College degree preferred.
Relevant training or an equivalent combination of education and experience.

Responsibilities

Approve prospective resident applications, discounts, and renewal leases, and sign leases.
Provide excellent customer service to prospective and current tenants and promote a quality living experience for residents.
Maintain budgeted occupancy levels, rental rates, and other property goals.
Prepare, execute, and monitor the operating budget; control expenses and maintain effective rental collections.
Prepare, analyze, and evaluate property status reports, including financial statements, variance reports, and occupancy reports.
Prepare and submit property invoices accurately.
Maintain knowledge of market conditions.
Develop and implement resident retention, marketing, and advertising programs.
Manage resident issues.
Manage vendor selection and vendor relations.
Manage petty cash held on the property.
Maintain an organized resident information file system.
Audit property files and status reports to ensure timely and accurate completion.
Conduct property inspections to maintain visual appeal and hazard-free conditions.
Communicate with the supervisor and/or property owners about the overall function of the property.
Inspect buildings and grounds for safety and cleanliness, and alert maintenance to items requiring repair.
Report general liability claims and property loss claims accurately and promptly.
Shop competitive properties.
Prepare and practice emergency plans, including evacuation, earthquake, and inclement weather drills, and determine where people will go in an emergency or disaster.
Lead the community team and oversee the community's day-to-day operations.