Community Manager

Redstone Residential•Orem, UT

20d

About The Position

The Community Manager is Redstone Residential’s top site-level position and is responsible for all aspects of property operation. Reporting to the Regional Manager, the Community Manager works to achieve the property’s operational and financial goals, including managing the approved operating budget and overseeing lease-up. The role coordinates marketing, leasing, and renewal strategies to meet occupancy, revenue, and resident-retention goals. It also involves collecting rent, managing delinquency, supporting and evaluating staff, building relationships with campus and community resources, and managing projects ranging from marketing initiatives to construction projects. The position calls for a detail-oriented, professional leader with student housing or multifamily property-management experience, budget and P&L ownership, project-management and multitasking skills, and the ability to build a positive resident experience and inspire strong team performance. Experience with Entrata or other property-management software is preferred but not required. This is a full-time, exempt, benefits-eligible position. Compensation is $55,000 per year, with the opportunity to earn performance bonuses of up to an additional 20% of salary.

Requirements

At least 3 years of experience in student housing or multifamily property management.
At least 2 years of property manager experience.
Professional, client-ready demeanor and presentation.
Previous client-interface experience.
Detail-oriented work ethic.
Experience managing a budget and P&L ownership.
Ability to manage projects and multitask several processes at once under stressful conditions.
Ability to use and quickly learn technology, including Google Apps and Microsoft Office.
Ability to inspire team members to high levels of performance and provide constructive feedback as needed.

Nice To Haves

Experience with Entrata software or familiarity with property-management software.

Responsibilities

Monitor Redstone Key Performance Indicators (KPIs) on-site.
Manage the property to the approved operating budget and oversee the lease-up of the property.
Coordinate marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals.
Collect rent and manage delinquency.
Work collaboratively with staff in an entrepreneurial environment.
Create a positive environment that enhances the resident experience.
Build and maintain relationships with campus and community resources.
Promote outstanding customer service through staff training and ongoing job-performance evaluations.
Submit weekly and monthly reports to Redstone.
Manage projects ranging from marketing initiatives to construction projects.