Community Manager

Monroe Group LTD•Fairbanks, AK

About The Position

The Community Manager is responsible for the daily operations of an assigned property, including overseeing staff and ensuring the property meets company standards for unit turns, maintenance, leasing, occupancy, and compliance. The role assists the Regional Manager with evaluating staffing needs, hiring and terminating staff, and preparing annual budgets. The Community Manager also helps ensure the property operates within its budget and complies with applicable affordable housing program requirements, including Project-Based Section 8 and/or Tax Credit programs. The position requires Section 8 experience, managerial property management experience, and working knowledge of affordable housing programs. The employee works assigned hours, completes tasks and deadlines in a fast-paced environment, maintains confidentiality, and performs duties with minimal supervision. Work takes place in both indoor office and outdoor property environments, with noise levels that vary consistently. The role includes physical tasks such as walking the entire property and moving, dragging, or lifting items weighing 15 to 40 pounds.

Requirements

  • Must have Section 8 experience.
  • Must be able to work assigned hours as scheduled.
  • Must be able to work in a fast-paced environment.
  • Must be able to maintain confidentiality.
  • Must complete tasks in a timely manner and meet assigned deadlines.
  • Familiarity with clerical practices, office procedures, and automated equipment.
  • Ability to learn all aspects of community manager duties.
  • Ability to complete tasks satisfactorily with minimal supervision.
  • Must be self-starting and self-motivated.
  • Ability to perform assigned tasks with reasonable speed and accuracy.
  • Excellent verbal and written communication skills.
  • Bachelor’s degree from an accredited college or university.
  • At least one year of property management experience in a managerial role.
  • Working knowledge of affordable housing programs.

Nice To Haves

  • At least three years of property management experience in a managerial role.

Responsibilities

  • Oversee community staff to ensure smooth operations.
  • Maintain the wait list at 30%.
  • Ensure vacant units are turned and rented within five days.
  • Inspect property cleanliness daily.
  • Use Onesite efficiently and correctly.
  • Organize resident functions.
  • Adhere to requirements on the monthly calendar.
  • Deposit rent checks daily.
  • Ensure compliance with applicable programs such as Project-Based Section 8 and/or Tax Credit.
  • Work with the National Compliance Manager to address compliance issues promptly.
  • Keep property expenses within budget.
  • Assist the Regional Manager with annual budget preparation.
  • Manage delinquencies.
  • Code payables.
  • Ensure new resident paperwork is completed properly.
  • Keep necessary paperwork and files updated, including certifications and recertifications.
  • Prepare for Management Occupancy Review.
  • Post legal notices and proceed with legal action when necessary.
  • Prepare weekly, monthly, quarterly, and annual reports.
  • Perform other duties as assigned.
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