Community Manager

PMP Management•Irvine, CA

19d

About The Position

PMP is seeking a motivated, detail-oriented, communicative, and personable Community Manager for its Orange County location. The company is an association management firm serving common interest developments. Community Managers typically manage five to six associations, with support from an Associate Manager, Customer Care Champions, and an administrative team. The role focuses on association operations, board and homeowner relations, financial review, meetings, community inspections, and delivering customer service to clients.

Requirements

Extraordinary customer service skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to quickly learn and understand company-used software programs.
Proficiency in reviewing and understanding budgets and financial statements.
Strong organizational skills.
An honest, responsible, optimistic, and enjoyable demeanor.

Nice To Haves

Four-year college degree preferred.
Two years of experience as an HOA portfolio or on-site manager preferred.
CMCA certification preferred.

Responsibilities

Act as or oversee the primary liaison with the Association Board of Directors and homeowners.
Oversee the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures.
Perform administrative and management duties requested by the Board of Directors and in accordance with the management agreement.
Ensure PMP management tools are used effectively, including the maintenance calendar, action item tracker, financial summaries, and delinquency tracker.
Review monthly financial reports and financial summaries.
Provide or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
Set up, attend, and facilitate Board meetings according to PMP standards.
Prepare Board packages according to PMP’s “Absolutes” and standards.
Assist the Board of Directors or Architectural Review Board with the architectural review process and routine inspections as necessary.
Coordinate or oversee inspections of building facilities or common areas and arrange appropriate follow-up actions.
Conduct community walks or inspections as required by the management contract.
Perform other duties as assigned.