Community Manager

Morgan Properties • Liverpool, NY

26d • $52,000 - $65,000

About The Position

Morgan Properties is seeking a Community Manager to execute daily community operations, support resident experience, and maintain community standards. The role owns key operational and administrative processes and partners with the Area Community Manager to carry out priorities effectively.

The Community Manager supports the full resident lifecycle, resolves complex resident concerns, assists with leasing, and manages property operations and financial administration. The position also coordinates with on-site teams and support partners, maintains organization across competing priorities, and contributes to a professional, service-driven environment.

Requirements

• Valid driver’s license.
• Strong organizational skills and the ability to manage multiple priorities and follow through on tasks.
• High attention to detail and ability to manage processes accurately.
• Customer service mindset and strong problem-solving ability.
• Comfort working cross-functionally in a support or coordination role.

Nice To Haves

• Experience in property management or customer service management.

Responsibilities

• Resolve complex resident concerns, including legal matters, with professionalism and sound judgment.
• Manage the resident lifecycle, including applications, move-ins and move-outs, lease renewals, and retention efforts.
• Support leasing activity and provide a consistent experience for prospective and current residents.
• Conduct property inspections, monitor curb appeal, and ensure safety and compliance standards are met.
• Manage resident accounts, collections, ledgers, and financial reporting accurately and on time.
• Track occupancy, revenue, and leasing activity, keeping data current and aligned with community goals.
• Follow established processes and escalate issues when additional support or direction is needed.
• Partner with the Area Community Manager to execute operational priorities and community initiatives.
• Coordinate with on-site teams and support partners to complete tasks efficiently and on time.
• Manage competing priorities and ensure follow-through and attention to detail.
• Support a professional, service-driven environment through reliable execution and communication.

Benefits

• 20% apartment rental discount.
• $300 Morgan Essentials paid quarterly.
• Renewal commissions.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Generous PTO, 10 holidays, and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed