Community Manager

Equity LifeStyle Properties•Orlando, FL

About The Position

ELS is hiring a Community Manager in Orlando, Florida, to provide exceptional customer service to residents and guests, support an excellent guest experience, and help meet financial goals. The position is for a 55+, age-restricted community. The Community Manager manages the property's resources and assets, including buildings and amenities, oversees resort employees, conducts marketing activities, and prepares and manages the operational budget. The role also focuses on maintaining a clean and attractive resort and maximizing property profitability.

Requirements

  • Bachelor’s degree, or a combination of education and equivalent experience.
  • At least 5 years of property management experience.
  • Strong operations skills and a thorough understanding of the complexities of the position.
  • At least 1 year of customer service experience and exceptional customer service skills.
  • Excellent skills in Microsoft Office and other web-based applications.
  • Valid driver’s license, good driving record, and current auto insurance.

Nice To Haves

  • Property management experience in an RV or manufactured-home community setting.
  • Experience in sales and/or marketing.

Responsibilities

  • Provide exceptional customer service to residents and guests.
  • Manage property resources and assets, including buildings and amenities.
  • Conduct marketing activities to attract new customers and partner with the marketing team to attract new guests.
  • Hire and manage resort employees.
  • Prepare, manage, and analyze the resort's operational budget to improve profitability.
  • Maximize the profitability of the property.
  • Maintain the resort and ensure it is clean and attractive.

Benefits

  • Medical, dental, and vision plans.
  • Generous 401(k) employer match.
  • Paid vacations, holidays, and sick time.
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