Community Manager - 5718

Guardian Real Estate Services LLC•Portland, OR
•$32 - $35

About The Position

Guardian Real Estate Services is hiring a full-time Community Manager for Julia West, a 90-unit affordable housing community (LIHTC/PSH) in southwest Portland, Oregon. The manager oversees property operations to meet ownership goals, enforce company policies, comply with Fair Housing and landlord-tenant laws, and satisfy applicable affordable-housing program requirements. The position supervises property staff and vendors and is responsible for resident service, property appearance and maintenance, financial performance, leasing, compliance, and timely completion of required records and reports. The role may involve managing multiple sites and requires general knowledge of affordable property management; knowledge of LIHTC and PSH requirements is strongly preferred. The schedule is 40 hours per week, Monday through Friday, 9:00 a.m. to 5:00 p.m. Compensation is $32–$35 per hour, depending on experience, with bonus potential. Guardian describes opportunities for training, skill development, and career advancement.

Requirements

  • High school diploma or GED.
  • At least two years of experience managing a multifamily community.
  • At least one year of experience in affordable housing or a relevant industry.
  • At least one year of supervisory experience.
  • Strong understanding of and willingness to enforce Fair Housing and Oregon landlord-tenant laws.
  • Excellent attention to detail and organizational skills.
  • Strong customer service skills.
  • Strong mathematical skills and a basic understanding of property budgets.
  • Basic technology, internet, and general computer skills, and willingness to learn new programs.
  • Ability to speak, read, and write in English.
  • Ability to communicate effectively and promptly, verbally and in writing.
  • Ability to complete required company training within established deadlines and attend other required training sessions.

Nice To Haves

  • Specific knowledge of LIHTC and PSH program requirements.

Responsibilities

  • Represent Guardian positively and professionally and coordinate the company’s efforts to meet property management obligations.
  • Manage property operations in compliance with local, state, and federal laws and applicable affordable-housing program requirements.
  • Assist the Regional Property Manager with developing operating and capital budgets; administer budgets, analyze operations and financial statements, report variances, manage cash and receivables, and recommend corrective actions.
  • Complete resident income certifications and recertifications accurately and on time.
  • Collect and document revenue, manage leasing activities and tenant compliance, identify leasing prospects, and respond occasionally to routine leasing inquiries.
  • Maintain confidentiality of resident, property, owner, and company information.
  • Direct day-to-day activities of property staff; participate in hiring, discharge, performance evaluation, coaching, and discipline with guidance from the Regional Property Manager and Corporate HR.
  • Record and approve time records in accordance with company guidelines.
  • Collect delinquent accounts according to legal guidelines and coordinate with accounting to maintain accurate rent rolls and accounts receivable.
  • Identify, engage, and supervise property vendors with the Regional Property Manager; approve invoices in accordance with property budgets and standards.
  • Coordinate with corporate departments and maintain collaborative working relationships with coworkers and other departments.
  • Prepare and lead site staff meetings, including monthly safety meetings, and submit documented meeting minutes to the corporate office.
  • Seek improvements to work processes and results to better meet resident needs, ownership objectives, and company standards.
  • Perform other duties assigned by the Regional Property Manager.

Benefits

  • Medical, vision, and prescription insurance
  • Dental insurance
  • Medical and dependent-care flexible spending accounts
  • Life and AD&D insurance
  • Employer-matched 401(k)
  • 10 days of vacation per year
  • Sick time accrued at one hour for every 30 hours worked
  • 11 paid holidays, plus one birthday holiday and one flex holiday
  • Employee Assistance Program
  • Bonus potential
  • Training and opportunities for professional growth and advancement
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