Internal MIT 5718
About The Position
The Store Manager leads and manages store employees and site operations, ensuring excellent customer service, a clean and well-stocked site, safe practices, and adherence to company standards. The role includes hiring, training, scheduling, coaching, and evaluating employees; managing customer and supplier relationships; coordinating communication and site planning; overseeing reports and merchandise presentation; and analyzing sales, expenses, budgets, and profits. The position works with minimal direction and supervision and includes occasional outdoor work, exposure to cold temperatures in walk-in coolers or freezers, and exposure to noise. The hiring range is $15.50 to $16.00. The role is located at 2755 Dorothy Lane, Moraine, Ohio 45439. Days are the listed shift, with weekday and weekend availability required.
Requirements
- High school diploma or GED preferred.
- Retail sales experience preferred.
- Experience performing the essential duties and working in the described conditions.
- Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative and Assistant Site Manager job descriptions.
- Ability to supervise and manage the functions described in the Customer Service Representative and Assistant Site Manager job descriptions.
- Ability to use a computer or acquire the necessary skills, including for report analysis, inventory control, cash control, and counseling notices.
- Valid driver's license and adequate transportation to and from the bank and corporate management meetings.
- Ability to communicate orally and in writing in English.
Nice To Haves
- High school diploma or GED.
- Experience in retail sales.
Responsibilities
- Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
- Assign and manage tasks to maintain a clean, adequately stocked, organized site that meets company standards.
- Maintain a professional and supportive image among employees and the supervisor.
- Schedule employees within company guidelines to maximize customer service and maintain the site image.
- Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
- Develop positive, professional relationships with suppliers.
- Promote excellent service and resolve customer complaints in a timely, professional manner.
- Promote and ensure a safe, positive public image in the neighboring community.
- Prepare ongoing written performance appraisals and provide appropriate feedback to employees.
- Train employees to meet company standards for customer service, site image, marketing execution, and safety.
- Develop methods to ensure timely communication with all employees.
- Hold ongoing communication meetings with site employees and the Market Manager.
- Evaluate site needs and develop specific action plans to meet objectives.
- Organize and maintain site files and manuals.
- Supervise employees to ensure required and requested reports are completed accurately and on time.
- Supervise employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
- Ensure required employment posters and signs are accessible to employees.
- Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
- Budget and forecast profit-and-loss lines and manage merchandise margins.
- Safeguard and account for money received and disbursed.
- Perform other financial analysis necessary to maximize sales and net profits.
- Perform other duties assigned or delegated by the supervisor.
- Work outdoors as needed to clean parking lots and gas pumps and take out garbage.
- Work with minimal direction and supervision and act as an effective manager, supervisor, and leader.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
