Community Manager

Dream Live Prosper Communities•Whitehall, PA

5d•$50,000 - $65,000

About The Position

The Community Manager oversees multifamily property operations and is accountable for the stewardship of investments, residents, customers, and associates. The role works directly with the senior executive team and immediate supervisor to communicate about property operations and promote a positive experience for residents, owners, and employees. Key priorities include rental processes, rent collection, resident retention, marketing, inspections, and revenue enhancement. This full-time position is based in the Lehigh Valley, Pennsylvania, and offers an annual salary of $50,000–$65,000, with bonus potential depending on experience. The schedule is flexible and may include varied work hours and weekends.

Requirements

Strong background in multifamily property management.
At least 3 years of experience managing multiple direct reports.
Proven ability to drive positive results while embodying and promoting core values.
Excellent verbal and written communication skills.
Analytical skills, including experience working with income and financial statements.
Demonstrated experience in change leadership and on-site project management.
A track record of achieving goals, driving performance, and developing team members.

Nice To Haves

Experience with AppFolio, G Suite, and Microsoft Office.

Responsibilities

Monitor leasing documents and data entry, and review renters insurance, utility transfers, move-ins, and file checklists.
Review and approve or decline applications, update decisions in AppFolio, and execute new leases.
Maintain current marketing materials for available units and work toward 95% occupancy.
Assist with court appearances and handle notices.
Review and provide feedback on leads, tours, and follow-up activities.
Track leasing activity and provide detailed weekly, monthly, and quarterly performance data.
Host monthly leasing meetings to review challenges, incentives, availability, and bonuses.
Submit leasing agent commissions by payroll cutoff dates.
Onboard, train, and mentor new Leasing Agents.
Review renewals and upcoming properties with the General Manager.
Assist with property inspections and communicate with single-family teams.
Manage security deposit dispositions and attend required meetings.
Promote positive results, team development, accountability, and the company’s core values.