Community Manager

Fairfield•San Jose, CA

12d

About The Position

The Community Manager leads the team and operations for The Verdant, a 498-unit multifamily property. The role is responsible for team development, financial performance, operational excellence, marketing, and resident satisfaction. The position involves working safely and cooperatively, maintaining performance under stressful conditions, communicating respectfully to provide exceptional customer service, and following applicable laws and company policies. Duties include access to residents’ homes and confidential resident information, including financial information.

Requirements

High school diploma or equivalent required.
At least 3 years of hands-on property management experience.
Multifamily property experience required.
Strong understanding of financial statements, including budgets, financial reports, P&L statements, and general ledgers.
Experience writing and maintaining budgets.
Strong knowledge of Microsoft Outlook, Word, and Excel.
Strong knowledge of Yardi or other property management accounting software.
Strong understanding of federal, state, and local fair housing laws and provisions.
Track record of maintaining occupancy and net operating incomes in multifamily property management positions.
Ability to work a flexible schedule that includes weekends, evenings, and some holidays.

Nice To Haves

Bachelor’s degree preferred.
Industry certification preferred.
Successful track record as a supervisor preferred.
Valid driver’s license may be required.

Responsibilities

Recruit, coach, motivate, and provide ongoing feedback and guidance to a high-performing team.
Foster a culture of collaboration and compliance.
Manage property budgets and financial reporting; identify cost-saving and revenue-generating opportunities.
Oversee collections and legal processes when needed.
Maintain occupancy and rental rate goals.
Conduct property inspections and investor tours.
Coordinate resident move-ins.
Execute marketing programs and maintain an accurate online presence.
Build resident satisfaction through retention strategies and professionally address and resolve resident concerns.
Work safely and cooperatively with others, maintain performance despite stressful conditions, communicate effectively and respectfully, and follow federal, state, and local laws and company policies.