Community Manager

Morgan Properties • Cockeysville, MD

7d • $75,000 - $80,000

About The Position

Morgan Properties is seeking a Community Manager to execute daily property operations, support resident experience, and ensure community standards are consistently met. The role owns key operational and administrative processes and partners with the Area Community Manager to carry out priorities across the community.

The Community Manager manages the resident lifecycle, supports leasing, resolves complex resident concerns, and oversees operational and financial administration. The position also coordinates with on-site teams and support partners, maintains accurate records and reporting, and contributes to a professional, service-driven environment.

Requirements

• Strong organizational skills and the ability to manage multiple priorities and follow through on tasks.
• High attention to detail and the ability to manage processes accurately.
• Customer service mindset and strong problem-solving ability.
• Comfort working cross-functionally in a support or coordination role.
• Valid driver’s license.

Nice To Haves

• Experience in property management or customer service management.

Responsibilities

• Resolve complex resident concerns, including legal matters, with professionalism and sound judgment.
• Manage the full resident lifecycle, including applications, move-ins and move-outs, lease renewals, and retention efforts.
• Support leasing activity and ensure a consistent experience for prospective and current residents.
• Conduct property inspections, monitor curb appeal, and ensure safety and compliance standards are met.
• Manage resident accounts, collections, ledgers, and financial reporting accurately and on time.
• Track occupancy, revenue, and leasing activity, keeping data up to date and aligned with community goals.
• Follow established processes and escalate issues when additional support or direction is needed.
• Partner with the Area Community Manager to execute operational priorities and community initiatives.
• Coordinate with on-site teams and support partners to ensure tasks are completed efficiently and on time.
• Manage competing priorities, ensuring organization, follow-through, and attention to detail.
• Contribute to a professional, service-driven environment through reliable execution and communication.

Benefits

• 20% apartment rental discount
• $300 Morgan Essentials paid quarterly
• Renewal commissions
• Medical, dental, and vision insurance
• Life and AD&D insurance
• Long- and short-term disability coverage
• 401(k) with company match
• Generous PTO, 10 holidays, and sick leave
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed