Community Manager

Kettler Enterprises • Arlington, VA

1d • Onsite

About The Position

KETTLER is hiring a Community Manager for Colonial Village West Apartments, an apartment community in Arlington, Virginia. Under the direction of the Regional Manager, the Community Manager provides excellent customer service and coordinates all aspects of apartment community operations. The role oversees property administration and leasing, financial performance, staff, property upkeep, rent collection, leasing and retention goals, and resident satisfaction.

Requirements

• At least 4 years of experience in property management.
• At least 2 years of supervisory experience.
• High school diploma.
• Computer proficiency and knowledge of Microsoft Office Suite.
• Experience with project-based Section 8 housing and LIHTC.
• Demonstrated leadership ability and a proven track record of success with the leasing process.
• Must be able to work weekends.
• Experience with property management software.
• Ability to walk apartments and grounds, including steps and climbing stairs.
• Excellent verbal and written communication skills and ability to interact professionally with residents and customers.
• Strong financial analysis, budgeting, and P&L management skills.
• Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates, and other legal issues affecting property management.
• Experience with unit and common area renovations.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Manage administration of property operations and the leasing office.
• Monitor financial operations and achieve budgeted net operating income (NOI).
• Provide a quality living environment for residents and a positive work environment for team members.
• Hire and supervise all on-site staff, including maintenance staff.
• Ensure apartments and property grounds are maintained to company standards.
• Ensure rent is collected in a timely manner and follow appropriate procedures when residents are delinquent.
• Contribute to team goals, leasing benchmarks, and resident retention.
• Support outreach initiatives that effectively market and promote the property.
• Understand the current sub-market and mentor others to ensure their comprehension.
• Lead by example to help maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and achievement of property goals.
• Perform other duties as assigned.

Benefits

• Paid time off.
• Health, dental, and vision insurance.
• Life insurance.
• Prescription coverage.
• Tax-advantaged spending accounts (HSA or FSA).
• 401(k) retirement plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED