Community Manager

The Michaels Organization • Brookfield, WI

21d • $49,920 - $57,375 • Onsite

About The Position

The Community Manager has full on-site day-to-day responsibility for property management activities and ensures the property remains in good physical condition and maintains stable fiscal operations, providing residents with a clean, well-maintained community. The role oversees all phases of property operations, including staff leadership, budget preparation and control, administration, maintenance, leasing and collections, financial and administrative reporting, resident relations, and control of the property's financial resources and assets.

Requirements

• At least two years of experience in multifamily residential property management.
• Multifamily residential leasing experience.
• High school diploma or equivalent.
• Ability to obtain required certifications or licenses within one year.
• Professional appearance and ability to resolve conflicts professionally.
• Strong organizational skills, attention to detail, and ability to maintain accurate, legible financial records.
• Valid driver's license, acceptable driving record, and vehicle in most cases; exceptions may apply.

Nice To Haves

• Direct employee-supervision experience.
• Accredited Resident Manager designation or similar qualification.
• Accounting, financial, and administrative background.
• Tax Credit, Section 8, or public housing experience.
• Two or more years of college.
• Required certifications or licenses.

Responsibilities

• Manage, direct, train, and promote the safety of employees assigned to the property; assess emergencies and make sound business judgments when management support is unavailable.
• Hire for approved open positions, train staff, conduct performance evaluations, recommend salary increases, and counsel, discipline, or terminate employees in accordance with company policy.
• Set schedules and assign routine and emergency work; approve and schedule staff time-off requests.
• Train staff in safe operating procedures and report accidents and emergencies to appropriate personnel.
• Create and execute rental-unit marketing campaigns, conduct property and unit tours, prepare and execute lease agreements and related forms, monitor competition and market conditions, and adjust business and marketing models while complying with applicable laws.
• Ensure residents meet applicable local, state, and federal compliance and eligibility requirements, and address non-compliance promptly.
• Assist with preparation and implementation of the annual budget; maintain property financial records, payroll records, bank deposits, cash accounts, and vacancy reports.
• Supervise outside contractors, assess physical needs, negotiate vendor contracts, and ensure work is completed by agreed deadlines.
• Direct office and maintenance staff during move-in and move-out processes and agency inspections.
• Work with residents, resident organizations, and resident services providers to address concerns, make improvements, and maintain positive relationships.
• Comply with company accounting and operations directives, policies, and procedures.
• Inspect the property, record deficiencies, make improvements, and take required actions under company guidelines.
• Obtain required certifications or licenses within the first year and remain current with applicable laws, policies, and certification requirements.
• Perform other duties as assigned.

Benefits

• Competitive wage
• Comprehensive benefits package, including medical, dental, vision, and prescription coverage
• Paid time off
• 401(k) plan with company match
• Michaels Employee Scholarship Program for employees' children
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED