Community Manager- Affordable

RPM Living•San Antonio, TX
•Onsite

About The Position

The Floating Community Manager oversees business operations across assigned apartment communities, providing leadership and operational support as needed. The role requires strong resident relations and interpersonal skills, effective communication, and the ability to lead, train, and motivate onsite teams. The manager must be dependable, professional, adaptable, and collaborative while maintaining operational standards and delivering an excellent resident experience across multiple communities. This role is based onsite, primarily in an office setting, with occasional outdoor work and exposure to the elements. The office may have bright lights, constant noises, and distractions. A flexible schedule is required, including weekdays, nights, and weekends as needed. Travel between assigned apartment communities is required. Employment with RPM Living is contingent upon successful completion of a background check as required by local, state, and federal law. A valid driver’s license is preferred; candidates without one may be provided a liability waiver, as applicable. RPM Living participates in E-Verify and is an Equal Opportunity Employer.

Requirements

  • Strong resident relations and interpersonal skills.
  • Effective communication skills.
  • Ability to take charge, lead, train, and motivate onsite teams.
  • Dependable, professional, adaptable, and collaborative approach.
  • Ability to travel between assigned apartment communities.
  • Flexible schedule, including weekdays, nights, and weekends as needed.
  • Ability to sit for extended periods while working at a desk.
  • Ability to climb stairs.
  • Ability to read documents, computer screens, and data.
  • Ability to hear and understand verbal communications in person and over the phone or computer.
  • Ability to occasionally lift or carry items such as files or office supplies weighing up to 20 pounds.
  • Ability to operate a computer, keyboard, mouse, and other office equipment.
  • Successful completion of a background check as required by local, state, and federal law.

Nice To Haves

  • A valid driver’s license is preferred.

Responsibilities

  • Supervise leasing and maintenance activities to ensure compliance with company policy.
  • Travel between assigned apartment communities to provide management coverage, maintain operational consistency, and meet business needs.
  • Analyze performance and trends to develop and implement a monthly marketing plan.
  • Train, motivate, and supervise onsite staff to achieve operational goals, including new-employee orientation and training, formal and informal performance evaluations, timesheet review and approval, and guidance on employee procedures and guidelines.
  • Provide excellent customer service while maintaining high standards for resident service.
  • Assist with budget preparation and ensure adherence to approved budgets.
  • Complete required month-end and year-end reporting.
  • Provide a narrative for all monthly budget variances of plus or minus 10% per line item.
  • Ensure property operations comply with applicable regulatory requirements.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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