Community Manager- Affordable

RPM Living•San Antonio, TX
•Onsite

About The Position

The Floating Community Manager oversees business operations across assigned apartment communities, providing leadership and operational support as needed. The role requires strong resident relations and interpersonal skills, effective communication, and the ability to lead, train, and motivate onsite teams. The Community Manager is expected to be dependable, professional, adaptable, and collaborative while maintaining operational standards and delivering an excellent resident experience across multiple communities. The position is based onsite, primarily in an office setting, and involves travel between assigned apartment communities. A flexible schedule is required, with weekday, night, and weekend hours, including Saturdays and Sundays, as needed to meet business needs.

Requirements

  • Three or more years of related multifamily property management experience.
  • Strong leadership and management skills.
  • Ability to travel between assigned apartment communities.
  • Ability to work a flexible schedule, including weekdays, nights, and weekends as needed.
  • Ability to read documents, computer screens, and data; understand verbal communications in person and through phone or computer; and operate a computer, keyboard, mouse, and other office equipment.
  • Ability to sit for extended periods, climb stairs, and occasionally lift or carry items weighing up to 20 pounds.

Nice To Haves

  • Two or more years of affordable housing experience.
  • Experience with PFC, AMI, income-restricted housing, or senior housing for residents 55+/62+.
  • Experience with Onesite software.
  • Valid driver's license.

Responsibilities

  • Supervise leasing and maintenance activities to ensure compliance with company policy.
  • Travel between assigned apartment communities to provide management coverage, maintain operational consistency, and meet business needs.
  • Analyze performance and trends to develop and implement monthly marketing plans.
  • Train, motivate, and supervise onsite staff to achieve operational goals, including conducting new employee orientation and training, evaluating performance, reviewing and approving timesheets, and advising staff on employee procedures and guidelines.
  • Provide excellent customer service and maintain high standards for resident service.
  • Assist with budget preparation and adherence to approved budgets.
  • Complete required month-end and year-end reporting.
  • Provide narratives for monthly budget variances of 10% or more per line item.
  • Ensure property operations comply with applicable regulatory requirements.

Benefits

  • Top industry pay.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
  • Weekly pay for associates working onsite at an apartment community.
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