Community Manager - Affordable Housing

Fairstead ESC LLC•Dunn, NC

8h•Onsite

About The Position

Fairstead is a purpose-driven real estate firm focused on building and preserving affordable housing. The Community Manager oversees day-to-day operations, on-site compliance activities, and the overall performance of an assigned property. The role includes regulatory compliance, resident support, rent collection, staff and maintenance oversight, inspections, construction coordination, and budget monitoring.

Requirements

Three years of management experience, including supervising a team; experience may be in property management, hospitality, retail, or restaurant management.
COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
EIV experience.
TCS certification for tax credit properties.
Experience in affordable housing.
Proficiency in Microsoft Office Suite.
Ability to multitask and meet tight deadlines.

Nice To Haves

Bachelor's degree preferred.
Yardi and RealPage experience preferred.

Responsibilities

Ensure adherence to leasing laws and regulations, including HUD, Fair Housing, ADA, and the Fair Credit Reporting Act.
Remain compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
Develop responses to regulatory agencies in coordination with the Compliance Department.
Implement intervention strategies with Regional Managers and the Compliance Department for tenants who do not meet lease or compliance requirements.
Prepare for REAC reviews, clear EHS violations, and handle Management and Occupancy Reviews, Investor Site Reviews, and LIHTC reviews; perform annual and interim recertification reviews.
Assist tenants with requests, questions, problems, and complaints.
Monitor tenant and property-wide arrears and litigation cases.
Document lease violations and coordinate evictions.
Direct collection of monthly rents and late fees, process applications, pursue delinquencies through legal action and eviction, and monitor bad-debt write-offs.
Alert staff about move-ins, move-outs, and emergencies.
Supervise, direct, and monitor preventive and emergency maintenance and repairs to ensure regulatory compliance.
Coordinate vendor bids and contractor quotes.
Conduct and document unit inspections.
Conduct bi-annual walk-throughs with the Building Superintendent.
Create reports to ensure buildings are maintained and building needs are noted, planned for, and addressed.
Provide and obtain updates on ongoing construction projects and unit renovations.
Work with the construction team to avoid violations and coordinate inspections and necessary access.
Attend monthly financial catch-up meetings and monitor budgets.

Benefits

Generous employer contribution for medical insurance through Meritain Health.
Employer-paid vision plans.
Company-matched 401(k) retirement plan: 100% of the first 3% and 50% of the next 2%.
12 paid holidays.
15 days of PTO.
7 sick days.
Employer-paid life insurance.
Flexible Spending Account.
Nationwide pet insurance.
Disability insurance.
Laser correction discount.
Employee discounts on appliances, apparel, and more.