Community Manager (Affordable Housing)

Pratum Companies•West Palm Beach, FL

2d•$63,000 - $65,975•Onsite

About The Position

Pratum Companies is seeking experienced Community Managers for our South Florida team, with opportunities in West Palm Beach, Fort Pierce, and Fort Lauderdale. This role involves overseeing the overall operation of an affordable housing community, leading a team, building resident relationships, managing finances, and ensuring compliance. The Community Manager acts as the 'quarterback' of the property, responsible for meeting financial, operational, compliance, and resident-service goals.

Requirements

At least 3 years of residential property management experience
Strong experience managing Affordable Housing communities
Working knowledge of both LIHTC and Project-Based Section 8
Knowledge of HUD regulations, income certifications, recertifications, and compliance requirements
Experience managing occupancy, delinquency, collections, leasing, and resident relations
Strong financial knowledge, including budgets, expenses, variance review, and financial reporting
Experience supervising and developing onsite employees
Strong communication and organizational skills
The ability to handle difficult situations professionally and make sound decisions
The ability to work independently while also being part of a larger regional team
Working knowledge of Yardi, Outlook, Microsoft Office, and property management software
A high school diploma or GED is required
Candidates must be comfortable working with financial information, performing intermediate mathematical calculations, using property management software, and managing the many moving pieces that come with operating an Affordable Housing community.

Nice To Haves

Certifications such as COS, HCCP, CAM, CPM, TCS, or other Affordable Housing certifications are a definite plus.

Responsibilities

Overseeing annual and interim recertifications, income certifications, resident eligibility, and compliance reporting
Making sure resident files are accurate, complete, organized, and audit-ready
Preparing and managing annual property budgets
Monitoring expenses, collections, delinquency, and overall financial performance
Reviewing financial reports and identifying areas that need attention
Walking the property regularly and making sure the grounds, buildings, common areas, vacant units, and amenities meet company standards
Keeping unit turns and make-readies moving so vacant apartments don't sit any longer than necessary
Coordinating maintenance and repairs and making sure health and safety issues are addressed promptly
Building positive relationships with residents while still holding everyone accountable to the lease and community policies
Addressing resident concerns and resolving issues professionally and fairly
Supervising, coaching, training, and developing your onsite team
Creating a culture of teamwork, accountability, urgency, and pride in the property
Building relationships with local organizations, agencies, vendors, and community partners
Keeping ownership and leadership informed about what's happening at the property