Community Manager

HOALiving • New Brighton, MN

8d • Hybrid

About The Position

HOALiving is hiring a Community Manager to own the day-to-day success of communities in their portfolio, supporting boards, serving homeowners, and managing vendors. The role is intended for candidates seeking a long-term career in association management, whether they already have HOA industry experience or are bringing relevant relationship, communication, and problem-solving skills from another field. HOALiving describes its core values as solution based, team focused, accountable, and respectful.

The Community Manager leads board, annual, or special meetings; works with centralized accounts payable, accounts receivable, customer service, collections, maintenance, and architectural review teams; visits communities; oversees maintenance and administers compliance; communicates with boards and homeowners; interprets covenants; advises boards; and drafts resolutions and written community policies.

The work combines office-based duties and in-community site visits in a collaborative, busy office environment. The typical schedule is 45–50 hours per week, including evening meetings one to two times weekly. Site visits involve some walking and light lifting. A valid driver's license and clean driving record are required.

Requirements

• At least 1–2 years of HOA, community association, or portfolio/property management experience, or relevant experience in hospitality, education, retail, or real estate managing relationships, resolving conflict, and communicating with a wide range of people under pressure.
• Strong verbal and written communication, including the ability to handle difficult conversations professionally.
• Sound judgment, problem-solving ability, and resourcefulness.
• Organization, attention to detail, and ability to manage competing deadlines.
• Proficiency in Microsoft Outlook, Word, Excel, and Teams; comfort learning industry systems such as Vantaca.
• Typing proficiency of 50+ WPM.
• Honesty, respect, and a sound work ethic.
• Flexibility and a customer-first mindset.
• Valid driver's license with a clean driving record.

Nice To Haves

• CMCA, AMS, or PCAM certification.
• HOA industry certifications or coursework, or a demonstrated commitment to building a long-term career in association management.

Responsibilities

• Lead 1–2 board, annual, or special meetings per week, held evenings Monday through Thursday.
• Partner with centralized accounts payable, accounts receivable, customer service, collections, maintenance, and architectural review teams.
• Conduct regular site visits to stay connected with communities, oversee maintenance, and administer compliance.
• Keep boards and homeowners informed through timely, professional communication.
• Interpret covenants and advise boards.
• Draft resolutions and written community policies.
• Manage the day-to-day success of the communities in the assigned portfolio, including board support, homeowner service, and vendor management.

Benefits

• Generous paid time off from day one.
• 17 paid holidays a year, including birthday eligibility from day one.
• Certification support, including investment in credentials from CMCA through PCAM; CMCA coursework and exam costs are supported for employees.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life coverage.
• 401(k) with employer match.
• A team and leadership structure intended to support career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed