Community Manager

2B•Shiloh, IL

1d•Onsite

About The Position

2B Residential is seeking an experienced Community Manager to oversee The Oasis at Hartman Lakes, a Class A 55+ active adult community in Shiloh, Illinois. The Community Manager oversees day-to-day operations, financial performance, resident satisfaction, and team leadership, with responsibility for maximizing occupancy and revenue while delivering an outstanding resident experience. The role requires availability to work Saturdays and Sundays. Compensation is up to $75,000 per year, plus bonus.

Requirements

At least three years of property management experience.
High school diploma required.
Strong customer service and relationship-building skills.
Positive, engaging, and self-motivated professional with good communication skills who enjoys working with people.

Nice To Haves

College degree preferred.
Relevant training or an equivalent combination of education and experience.

Responsibilities

Approve prospective resident applications, discounts, and renewal leases, and sign leases.
Provide excellent customer service to prospective and current tenants and promote a quality living experience for residents.
Maintain budgeted occupancy levels, rental rates, and other property goals.
Prepare, execute, and monitor the operating budget; control expenses and maintain effective rental collections.
Prepare, analyze, and evaluate property status reports, including financial statements, variance reports, and occupancy reports.
Prepare and submit property invoices accurately.
Maintain knowledge of market conditions.
Develop and implement resident retention, marketing, and advertising programs.
Manage resident issues.
Manage vendor selection and vendor relations.
Manage petty cash held on the property.
Maintain organized resident-information files and audit property files and status reports for timely and accurate completion.
Conduct property inspections to ensure visual appeal and hazard-free conditions.
Communicate with the supervisor and/or property owners about the overall function of the property.
Inspect buildings and grounds for safety and cleanliness, and alert maintenance staff to required repairs.
Report general liability and property loss claims accurately and promptly.
Shop competitive properties.
Prepare and practice emergency plans, including evacuation, earthquake, and inclement-weather drills, and determine where people will go during an emergency or disaster.