Community Manager
About The Position
Related Affordable is seeking a Community Manager to lead the day-to-day operations of an affordable housing community in Richmond, Virginia. The role oversees a dedicated office and maintenance team, supports a well-maintained and resident-centered living environment, drives operational excellence, and ensures compliance with affordable housing regulations and programs. The Community Manager oversees leasing, marketing, recertifications, administrative and financial operations, resident relations, property maintenance, budgeting, and performance reporting. The position also leads special projects that enhance the community and its operations.
Requirements
- At least 3 years of property management experience.
- Expertise in affordable housing programs, such as HUD Project-Based Section 8 and LIHTC.
- Strong financial acumen, including budget management and accounting principles.
- Experience with RealPage, OneSite, and JD Edwards or similar property management software.
- Proven leadership skills and direct supervisory experience.
- Proactive, problem-solving mindset and a passion for creating great living experiences.
- Ability to maintain confidentiality and navigate sensitive issues professionally.
- Accountability, reliability, attention to detail, resilience, and proactive problem-solving.
- Commitment to learning and development, collaboration, and a resident-centered approach grounded in empathy and respect.
Responsibilities
- Lead, hire, train, and evaluate office and maintenance staff.
- Oversee leasing, marketing, recertifications, and administrative functions.
- Manage accounts payable and receivable, rent collection, and delinquency management.
- Build relationships with residents and handle tenant-landlord relations, including conflict resolution.
- Maintain compliance with affordable housing programs, including HDC, HCR, HUD, and LIHTC.
- Supervise property maintenance and ensure timely, high-quality service.
- Develop and manage the property's financial budget.
- Prepare reports to track performance and identify opportunities for improvement.
- Undertake special projects that enhance the community and support operational success.
Benefits
- 19 or more days of paid time off.
- Choice of medical, vision, and dental options.
- Life insurance and an Employee Assistance Program.
- 401(k), FSA, and HSA.
- Employer-paid life and AD&D insurance.
- Paid leave and disability programs.
- Mental health resources, including counseling.
- Fertility benefits, including surrogacy and adoption assistance.
- Paid time off to volunteer and matching for charitable donations.
- Learning and training programs.
- Tuition and certification reimbursement.
- Internal advancement opportunities.
- Annual performance bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
