Community Manager

Continental Careers•Plainfield, IL

2d•Onsite

About The Position

Continental Properties is seeking an experienced Community Manager to oversee the Sixteen30 residential apartment community in Plainfield, Illinois. The Community Manager is a key business leader responsible for successful community operations, delivering an exceptional living experience for residents, and creating a positive and productive environment for the team. The role reports to the Regional Director/Vice President and offers additional earning potential through leasing and renewal incentives, quarterly CNOI bonuses, and other performance-based incentives. The Community Manager leads community financial and operational performance, develops budgets and strategies to grow revenue and NOI, and ensures performance goals are met. The role also oversees resident experience, team leadership, day-to-day operations, and monthly KPI and financial reporting. The position is full-time and requires flexibility to work evenings, weekends, and holidays, as well as a mix of desk work and active community touring.

Requirements

At least 3 years of residential community management experience.
A proven track record of leading and developing high-performing teams.
Hands-on experience building budgets and driving NOI growth.
A strong commitment to delivering an exceptional resident experience.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to balance desk work with being on your feet, touring the community, and staying active throughout the day.

Nice To Haves

Experience with Onesite, Ops Technology, AIRM, Funnel, and Compliance Depot.

Responsibilities

Develop and manage operating budgets, drive revenue through sales, marketing, customer service, and knowledge of the submarket, and ensure the community meets its performance goals.
Deliver an exceptional resident experience through courteous and professional interactions.
Inspect and prepare tour-ready units and maintain a clean, inviting model and tour path daily.
Hire and develop team members and foster engagement, teamwork, accountability, and results.
Oversee day-to-day community operations while ensuring residents feel valued and heard.
Compile and present monthly KPI and financial reports, analyze historical data, and outline plans to improve future outcomes.

Benefits

Career growth opportunities, training, and learning and development support.
Paid professional memberships, certifications, and tuition reimbursement.
Eight free counseling sessions per year and additional wellness resources.
Generous vacation time, nine paid holidays, and four company-paid half-days during designated months.
Company and community events, volunteer opportunities, and social activities.
Discount on on-site apartments.
Leasing and renewal incentives, quarterly and year-end performance bonuses.
Medical, dental, and vision plans.
Flexible spending accounts.
401(k) with company match.
Company-paid life and disability insurance.
Six weeks of paid parental leave and family-forming and fertility resources, with up to 12 weeks of leave for birth mothers.