Community Manager

Redstone Residential • Rexburg, ID

15d

About The Position

The Community Manager is Redstone Residential’s top site-level position and is responsible for all aspects of property operation. Reporting to the Regional Manager, the Community Manager works to achieve the property’s operational and financial goals. Responsibilities include monitoring on-site key performance indicators, managing the property to its approved operating budget, overseeing lease-up, and coordinating marketing, leasing, and renewal strategies to meet occupancy, revenue, and resident-retention goals. The role also involves rent collection and delinquency management, staff collaboration and development, resident experience, community relationship-building, reporting, and project management.

Requirements

• Professional, client-ready demeanor and presentation.
• Previous client-interface experience.
• Detail-oriented work ethic.
• Experience managing a budget and owning profit and loss (P&L).
• Ability to manage projects and multitask several processes at once under stressful conditions.
• Ability to use and quickly learn technology, including Google Apps and Microsoft Office.
• Ability to inspire team members to high performance and provide constructive feedback as needed.

Nice To Haves

• Experience with Entrata Software or familiarity with property management software.

Responsibilities

• Monitor Redstone Key Performance Indicators (KPIs) on-site.
• Manage the property to the approved operating budget and oversee property lease-up.
• Coordinate marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals.
• Collect rent and manage delinquency.
• Collaborate with other staff members in a highly entrepreneurial environment.
• Create a positive environment that enhances the resident experience.
• Build and maintain relationships with campus and community resources.
• Promote outstanding customer service through staff training and ongoing job performance evaluations.
• Submit weekly and monthly reports to Redstone.
• Manage projects ranging from marketing initiatives to construction projects.
• Strive to achieve all operational and financial goals for the property.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• 15 days of paid time off
• 10 paid holidays
• 3 paid service days
• Paid parental leave
• 401(k) plan with up to 6% matching
• Continued education program
• Employee Assistance Program
• Short-term disability insurance
• Ability to earn performance bonuses of up to an additional 20% of salary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed