Community Manager

Sares Regis Corporate Office•Orange County, CA

About The Position

SRG Residential is seeking an experienced Community Manager for a property in Orange County. The Community Manager is responsible for the overall supervision and performance of the property, including team leadership, daily operations, financial performance, marketing, contractor oversight, safety, maintenance coordination, risk management, and compliance with company policies. The role is scheduled Monday through Friday. The Community Manager hires, trains, and develops a competent team; oversees rent recommendations and collection, resident insurance compliance, screening, retention, reporting, invoice approval, and accurate data input. The role reviews monthly performance, prepares variance reports, and initiates annual budgets and forecasts. It also monitors market conditions and competitors, creates marketing plans, oversees recurring contract work, and ensures contractor compliance and performance. The position works with the maintenance supervisor to identify repairs and capital projects, maintain curb appeal, and address risk management issues. The Community Manager implements company and employee handbooks, property policy manuals, and other governing documents, and helps ensure safety procedures and staff education are in place.

Requirements

At least 2 years of experience as a Community Manager of a property with 80 or more units.
Excellent problem-solving, interpersonal, communication, and leadership/supervisory skills.
Excellent sales skills.
Ability to read, analyze, and interpret general business periodicals and to write reports and business correspondence.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, and area, and apply basic mathematical concepts.
Ability to solve practical problems in situations with limited standardization.
Knowledge of property-level operations software, Outlook, Internet software, Excel, and Word.
Successful completion of a background screen and drug test is required.

Responsibilities

Hire, train, and develop a competent team.
Manage daily property operations, including reviewing rent recommendations and identifying opportunities to maximize income.
Collect rents and implement timely legal procedures for delinquent rent.
Ensure resident insurance compliance, screening policies, and resident retention procedures are followed.
Ensure weekly and other required reports are completed accurately and on time; approve invoices and ensure timely, accurate data input.
Review and analyze monthly performance, complete variance reports, and initiate annual budgets and forecasts.
Identify market challenges, stay informed about competitors and marketplace conditions, and create effective marketing plans.
Regularly bid recurring contract work, verify contractor insurance and lien waiver compliance, and monitor contractor quality and timeliness.
Ensure OSHA and other safety procedures are implemented, staff receive appropriate safety education, routine safety meetings occur, and current MSDS information is available.
Work with the maintenance supervisor to identify repairs and capital projects, maintain required curb appeal, and identify actual or potential risk management issues.
Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.