Community Manager

CCMC•New Braunfels, TX

18d

About The Position

CCMC is seeking a Community Manager to lead large-scale community management with a resident-centric focus and uphold the company’s values of Integrity, Respect, Service, and Community. The role oversees daily community operations, assets, vendors, resources, and compliance with governing documents. It includes working with residents, board members, and staff; managing budgets and financial reporting; and developing risk management programs and long-term plans. The Community Manager leads and mentors the onsite team, advises the board on strategic planning and policy-making, and facilitates resident meetings and participation. The role requires strong operational and financial capabilities, communication skills, adaptability, self-awareness, and a commitment to improving the resident experience. A CAM license is required upon hire in Florida, Nevada, and Georgia, and within 90 days of hire in all other states.

Requirements

Three or more years of onsite community management (HOA) or similar experience, such as hospitality, parks and recreation, or city government.
Strong operational and financial background.
CAM license required upon hire in Florida, Nevada, and Georgia; required within 90 days of hire in all other states.
Strong verbal and written communication skills, with the ability to engage and listen to diverse stakeholders.
Ability to delegate, coach, and mentor teams.
Ability to navigate change and demonstrate resilience in addressing challenges.
Ability to recognize and regulate one’s own behaviors and reactions.
Openness to feedback and commitment to professional and personal growth.
Must pass a pre-employment drug screen, background check, motor vehicle check, and credit check.
If driving is required, must hold a valid state driver’s license for the class of vehicle being driven, maintain a clean motor vehicle report, and carry current automobile insurance at statutory limits.
Must notify Human Resources immediately of any change to motor vehicle standing.

Nice To Haves

Bachelor’s degree, designations, or certifications in a related field (highly preferred).

Responsibilities

Lead daily community operations and ensure community goals align with CCMC’s mission.
Oversee community assets, vendors, and resources, and ensure compliance with governing documents.
Build strong relationships with residents, board members, and staff through open and respectful communication.
Manage budgets, prepare variance reports, and implement board directives while maintaining financial transparency.
Develop and execute risk management programs and support adherence to policies and long-term planning.
Lead, delegate to, and mentor the onsite team, supporting collaboration and performance development.
Advise the board on long-term planning and policy-making, anticipating challenges and aligning decisions with community goals.
Facilitate resident meetings and create opportunities for active participation and inclusion.