Community Manager
About The Position
Related Affordable is seeking a dynamic, experienced property management professional to lead day-to-day operations at its affordable housing community in San Francisco, California. The Community Manager will foster a well-maintained and supportive living environment, oversee a dedicated team, drive operational excellence, and ensure compliance with affordable housing regulations. The position oversees leasing, marketing, recertifications, administrative and financial operations, resident relations, property maintenance, budgeting, and performance reporting. The role also includes special projects that enhance the community and improve operational success. Related Affordable works to preserve and enhance the nation's affordable housing supply. The organization has more than 50 years of experience in affordable housing acquisitions and development and manages one of the largest affordable housing portfolios in the United States. Its team is committed to ensuring everyone has access to a quality home and works in communities nationwide.
Requirements
- At least 3 years of property management experience.
- Expertise in affordable housing programs, such as Project-Based Section 8 and LIHTC.
- Strong financial acumen, including budget management and accounting principles.
- Experience with RealPage, Yardi, JD Edwards, or similar property management software.
- Proven leadership skills with direct supervisory experience.
- A proactive, problem-solving mindset and passion for creating great living experiences.
- Ability to maintain confidentiality and navigate sensitive issues professionally.
- Accountability and reliability, including ownership of projects and outcomes, attention to detail, resilience, proactive problem-solving, and ongoing learning and development.
- Ability to foster collaboration and a resident-centered environment through empathy, respect, and cross-functional work.
Responsibilities
- Lead and inspire the team, including hiring, training, and evaluating office and maintenance staff.
- Oversee leasing, marketing, recertifications, and administrative functions.
- Manage financial operations, including accounts payable and receivable, rent collection, and delinquency management.
- Build relationships with residents and handle tenant-landlord relations, including conflict resolution.
- Ensure compliance with affordable housing programs, including HDC, HCR, HUD, and LIHTC.
- Supervise property maintenance and ensure timely, high-quality service.
- Develop and manage the property's financial budget.
- Prepare reports to track performance and identify opportunities for improvement.
- Take on special projects that enhance the community and support operational success.
Benefits
- 19 or more days of paid time off.
- Choice of medical, vision, and dental options.
- Life insurance and an Employee Assistance Program.
- 401(k).
- Flexible spending account (FSA) and health savings account (HSA).
- Employer-paid life and accidental death and dismemberment (AD&D) insurance.
- Paid leave and disability programs.
- Mental health resources, including counseling.
- Fertility benefits, including surrogacy and adoption assistance.
- Paid time off to volunteer.
- Charitable donation matching.
- Learning and training programs.
- Tuition and certification reimbursement.
- Internal advancement opportunities.
- Annual performance bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
