Community Manager

Envolve LLC•Ahoskie, NC

14d•$43,000 - $45,000

About The Position

Envolve Client Services Group is seeking a Community Manager for Cypress Court Apartments. The Community Manager is responsible for the overall performance and day-to-day operation of the assigned property, including managing on-site staff, leading leasing and marketing activities, conducting market analysis, maintaining resident relations, and preparing and managing property budgets. The role focuses on resident satisfaction, property upkeep, financial performance, regulatory compliance, and efficient operations. The manager oversees staff and maintenance, maintains the property in an attractive and market-ready condition, develops operating and capital budgets, coordinates projects, manages vendor contracts, monitors lease obligations, and ensures compliance with applicable Fair Housing laws and affordable housing programs. The position requires tax credit experience and may require weekend and holiday work when business needs dictate, as well as travel for training and occasional business meetings.

Requirements

Tax credit experience is required.
High school diploma or equivalent.
At least 3 years of experience as a Community Manager or Assistant Community Manager, or equivalent management experience.
Valid driver's license.
Strong financial management skills and proficiency in budgeting, forecasting, and cost control.
Ability to work effectively and lead community staff in a fast-paced, changing environment.
Strong multitasking skills and ability to meet deadlines.
Ability to communicate professionally and effectively with coworkers, residents, vendors, and corporate staff.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Willingness and ability to work weekends and holidays when business requires.
Ability to travel for training and occasional business meetings.
Must pass required background screening and drug test.

Nice To Haves

Some college preferred.
HCCP Certification preferred.
Experience with Yardi preferred.

Responsibilities

Oversee all aspects of the assigned property's day-to-day operations.
Ensure the property's physical aspects are functional and maintained in an attractive condition.
Interact frequently with residents, respond proactively to their needs, develop relationships, and support resident retention.
Maximize net operating income through effective cost control and efficient, profitable property management consistent with company goals.
Develop yearly operating and capital budget plans while considering potential impacts on NOI.
Coordinate and supervise resident improvements and other capital projects.
Monitor and enforce resident lease obligations.
Maintain strict adherence to State and Federal Fair Housing laws.
Communicate effectively with site staff and ensure compliance with personnel policies and procedures.
Direct and oversee property maintenance staff and ensure units and spaces are market-ready.
Promote safe work practices and ensure the safety of the site and its occupants.
Conduct regular property inspections according to established schedules and recommend and coordinate needed maintenance projects.
Bid, negotiate, and manage vendor service contracts and one-time projects.
Maintain knowledge of the property and competing properties through ongoing evaluation of market conditions and trends.
Train and mentor office staff on sales and marketing materials to maximize rental income and occupancy.
Ensure compliance with applicable affordable housing programs, including HUD Subsidy, USDA, RD, LIHTC, HOME, and other state and local programs.
Provide reports as required.
Perform other tasks as assigned.