Community Manager

Sares Regis Corporate Office • Oakland, CA

5d • Onsite

About The Position

The Community Manager is responsible for the overall supervision and performance of Skaia, a 208-unit residential community in Oakland, California. The role oversees property operations, team development, resident relations, financial performance, marketing, contractors, safety, maintenance planning, and compliance with company policies. The position is scheduled Monday through Friday, 9 a.m. to 6 p.m.

The role requires an experienced community manager with at least four years managing communities of 208 or more units. Salary is $100,000–$115,000 annually. The company describes a competitive compensation package that includes a 401(k) match, rental incentives and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees working 30–40 hours per week are eligible for medical, dental, vision, other voluntary benefits, and vacation accrual. Sick time accrues in accordance with law. Employment is contingent on successfully completing a background screen and drug test.

Requirements

• At least 4 years of experience as a Community Manager of a community with 208 or more units.
• Excellent problem-solving, interpersonal, communication, and leadership/supervisory skills.
• Excellent sales skills.
• Ability to read, analyze, and interpret general business periodicals and write reports and business correspondence.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area, and apply basic math concepts.
• Ability to solve practical problems and deal with a variety of concrete variables where limited standardization exists.
• Knowledge of property-level operations software, Outlook, internet software, Excel, and Word.

Responsibilities

• Hire, train, and develop a competent team.
• Manage daily property operations directly or indirectly, including reviewing daily rent recommendations and identifying opportunities to maximize income.
• Collect rents and implement timely legal procedures for delinquent rent.
• Ensure resident insurance compliance procedures are in place, screening criteria and policies are followed, and resident retention procedures are implemented effectively and on time.
• Ensure weekly reports and other required reports are completed accurately and on time; approve invoices and ensure timely, accurate data entry.
• Review and analyze monthly performance, complete variance reports, and initiate annual budgets and forecasts.
• Identify potential market challenges, stay informed about competitors and marketplace conditions, and create effective marketing plans.
• Ensure recurring contract work is routinely bid to support quality and competitive pricing; verify contractor insurance and lien-waiver compliance and monitor contractor performance.
• Implement OSHA and other safety procedures, provide staff safety education and routine safety meetings, and ensure current MSDS information is available.
• Work with the maintenance supervisor to identify potential repairs or capital projects, maintain curb appeal to corporate and regional standards, and identify actual or potential risk-management issues.
• Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.

Benefits

• 401(k) match
• Rental incentive and renewal compensation
• Bonuses
• Rental discounts depending on location
• Medical, dental, vision, and other voluntary benefits for eligible regular full-time employees working 30–40 hours per week
• Vacation accrual for eligible regular full-time employees working 30–40 hours per week
• Sick time accrual in accordance with law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed