Community Manager

AG Living LLC•Haltom City, TX

About The Position

The Community Manager is a dynamic leader responsible for overseeing all aspects of a multifamily property's operations, resident relations, and financial performance. The role leads a successful team, fosters a sense of community, and works to ensure the property's success. Employees are expected to model respect, accountability, integrity, service, and excellence in their work.

Requirements

  • Proven experience in property management.
  • At least 1 year of experience in a leadership role.
  • Strong leadership, organizational, and team management skills.
  • Excellent interpersonal and communication skills.
  • Proficiency in financial management, budgeting, and financial reporting.
  • Familiarity with property management software and technology tools.
  • Knowledge of fair housing regulations and property management laws.
  • Problem-solving skills and the ability to handle complex situations professionally.
  • Valid driver's license and reliable transportation.
  • High school education level listed in the job details.

Nice To Haves

  • Bachelor’s degree in business administration, property management, or a related field.
  • Proactive and customer-focused approach.
  • Team-oriented and collaborative approach.
  • Strong organizational and leadership skills.
  • Excellent communication and interpersonal skills.
  • Problem-solving and decision-making abilities.
  • Adaptability and professionalism when handling complexity.

Responsibilities

  • Recruit, coach, motivate, and develop a highly skilled team; provide guidance and mentorship to the property management team.
  • Promote teamwork and a positive work environment, set performance expectations, conduct regular team meetings, and provide ongoing training and development.
  • Promote resident engagement, communication, and community events to cultivate a positive living environment.
  • Address resident inquiries, concerns, and issues promptly and professionally.
  • Coordinate maintenance, repairs, and property improvements.
  • Develop and manage property budgets to support cost-effective operations, revenue growth, and expense control.
  • Monitor rent collection, accounts receivable, and financial reporting in accordance with company policies.
  • Develop and implement leasing strategies to optimize occupancy rates and revenue.
  • Collaborate with vendors, contractors, and partners to ensure high-quality services, timely repairs, and cost-effective solutions.
  • Ensure compliance with local, state, and federal regulations, fair housing laws, and property policies.
  • Maintain accurate, up-to-date records and documentation related to property operations.
  • Develop and implement marketing strategies to attract and retain residents, enhance the property's online presence, and showcase its unique features.
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