Community Manager

Continental Careers•Mount Pleasant, WI

5d•Onsite

About The Position

Continental Properties is seeking an experienced, customer-centric Community Manager to lead the successful operations of its new Springs at Mount Pleasant residential apartment community in Mount Pleasant, Wisconsin. The Community Manager is responsible for delivering an exceptional living experience for residents, achieving community performance goals, and creating a positive, productive work environment for the team. This position reports to the Regional Director/Vice President and is full-time, with additional earning potential through position-specific performance incentives. The role oversees operating budgets, revenue generation, sales and marketing, resident service, team leadership, and day-to-day community operations. The Community Manager also prepares monthly KPI and financial reports, analyzes historical performance, and develops plans to improve future results. The position requires a flexible schedule that may include evenings, weekends, and holidays, as well as a mix of desk work and active, on-site community responsibilities. Continental offers career development resources, mental health and wellness support, paid time off and holidays, community events, an inclusive workplace, a discount on on-site apartments, performance incentives, health and insurance benefits, retirement savings with company match, and family support benefits. The posted base salary range is $75,000–$86,000 per year, excluding bonus potential and other compensation and benefits. Applicants must pass a post-offer criminal background check.

Requirements

At least 3 years of residential community management experience.
A proven track record of leading and developing high-performing teams.
Hands-on experience building budgets and driving NOI growth.
Strong commitment to delivering an exceptional resident experience.
Ability to thrive with a flexible schedule that can include evenings, weekends, and holidays.
Ability to balance desk work with walking, touring the community, and staying active throughout the day.

Nice To Haves

Experience with Onesite, Ops Technology, AIRM, Funnel, and Compliance Depot.

Responsibilities

Develop and manage operating budgets, drive revenue through strategic sales and marketing, provide customer service, and use knowledge of the submarket to meet community performance goals.
Deliver an exceptional resident experience through courteous and professional interactions.
Inspect and prepare tour-ready units and maintain a clean, inviting model and tour path daily.
Hire and develop team members and foster engagement, teamwork, accountability, and results.
Oversee day-to-day community operations and ensure residents feel valued and heard.
Compile and present monthly performance KPI and financial reports, analyze historical data, and outline strategic plans to improve future outcomes.

Benefits

Paid professional memberships, certifications, and tuition reimbursement.
Eight free counseling sessions per year and access to additional wellness resources.
Generous vacation time, 9 paid holidays, and 4 company-paid half-days during designated months.
Informal gatherings, lunches, community and company events, and volunteer opportunities.
Discount on on-site apartments.
Incentives for new leases and renewals, plus quarterly and year-end bonuses based on community performance.
Medical, dental, and vision plans.
Flexible spending accounts.
401(k) with company match.
Company-paid life and disability insurance.
Six weeks of paid parental leave and family-forming and fertility resources; up to 12 weeks of leave for birth mothers.