Community Manager

RPM Living • East Point, GA

4d • Onsite

About The Position

The Community Manager oversees all business operations at an apartment community. The role requires strong resident relations and interpersonal skills, effective communication, leadership, dependability, professionalism, and the ability to train and work as part of a team. The position is based on site, primarily in an office setting, and requires a flexible schedule that may include weekdays, nights, and weekends as needed to meet business needs.

Requirements

• Strong resident relations and interpersonal skills.
• Ability to communicate effectively, take charge, lead, train, and work as a dependable, professional team player.
• Ability to sit for extended periods while working at a desk.
• Ability to climb stairs.
• Ability to read documents, computer screens, and data.
• Ability to hear and understand verbal communications in person and over the phone or computer.
• Ability to occasionally lift or carry items such as files or office supplies weighing up to 20 pounds.
• Ability to operate a computer, keyboard, mouse, and other office equipment.
• Ability to work a flexible schedule, including weekdays, nights, and weekends as needed.
• Successful completion of a background check, as required by local and federal state requirements.

Nice To Haves

• A valid driver’s license is preferred.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy.
• Analyze performance and trends to develop and implement a monthly marketing plan.
• Train, motivate, and supervise on-site staff to achieve the community’s operational goals, including new employee orientation, ongoing performance evaluation, timesheet review and approval, and guidance on employee procedures and guidelines.
• Provide excellent customer service while maintaining high standards for resident service.
• Assist with budget preparation and ensure adherence to approved budgets.
• Complete required month-end and year-end reporting.
• Provide explanations for monthly budget variances of more than 10% per line item.
• Ensure property operations comply with applicable regulatory requirements.

Benefits

• Comprehensive healthcare coverage available for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed