Community Manager

Sares Regis Operating Company, L.P. • Phoenix, AZ

27d

About The Position

The Community Manager is responsible for the overall supervision and performance of a 200-unit property in Phoenix, Arizona. The role oversees property operations, team performance, financial results, marketing, contractors, safety, and compliance with company policies and governing documents.

The Community Manager hires, trains, and develops the property team; manages daily operations; reviews rent recommendations and identifies opportunities to maximize income; and ensures effective rent collection, resident screening, insurance compliance, and retention procedures. The role also ensures reports and invoices are handled accurately and on time, reviews monthly performance, prepares variance reports, and initiates annual budgets and forecasts.

The position monitors market conditions and competitors, develops marketing plans, oversees recurring contractor work, and verifies contractor compliance and performance. Working with the maintenance supervisor, the Community Manager identifies repairs, capital projects, curb-appeal needs, and risk-management issues. The role also implements safety procedures and follows company handbooks, property manuals, and other governing documents.

Requirements

• At least 5 years of experience in a Community Manager role on a property with at least 200 units.
• Excellent problem-solving, interpersonal, communication, and leadership/supervisory skills.
• Excellent sales skills.
• Ability to read and interpret general business periodicals and write reports and business correspondence.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area, and apply basic mathematical concepts.
• Ability to solve practical problems and handle varied situations with limited standardization.
• Knowledge of property-level operations software, Outlook, internet software, Excel, and Word.
• Successful completion of a background screen and drug test is required.

Responsibilities

• Hire, train, and develop a competent property team.
• Supervise property performance and manage daily operations directly or indirectly.
• Review daily rent recommendations and identify opportunities to maximize income.
• Collect rents and implement timely legal delinquent-rent procedures.
• Ensure resident insurance compliance, screening policies, and resident-retention procedures are implemented.
• Ensure weekly and other required reports are completed accurately and on time; approve invoices and ensure timely, accurate data entry.
• Review and analyze monthly performance, complete variance reports, and initiate annual budgets and forecasts.
• Identify market challenges, stay informed about competitors and marketplace conditions, and create effective marketing plans.
• Arrange routine bidding for recurring contract work and confirm contractor insurance and lien-waiver compliance; monitor contractor quality and timeliness.
• Implement OSHA and other safety procedures, provide safety education and routine meetings, and ensure current MSDS information is available.
• Work with the maintenance supervisor to identify repairs and capital projects; ensure curb appeal meets corporate and regional manager standards; identify risk-management issues.
• Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.

Benefits

• 401(k) match
• Rental incentive and renewal compensation
• Bonuses
• Rental discounts depending on location
• Medical, dental, vision, and other voluntary benefits for eligible regular full-time employees working 30–40 hours a week
• Vacation accrual for eligible regular full-time employees working 30–40 hours a week
• Sick time accrual in accordance with law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed