Community Manager

AJ Dwoskin & Associates Inc•Falls Church, VA

5d•$80,000 - $90,000

About The Position

A.J. Dwoskin & Associates is hiring a Community Manager to lead day-to-day operations for a multifamily community of more than 400 units in Northern Virginia. Reporting to the Residential Portfolio Manager, the Community Manager develops leasing, administrative, and maintenance teams; delivers an exceptional resident experience; protects the property asset; and serves as Acting Property Manager when needed. This is a full-time, exempt position. The role oversees leasing performance, occupancy, renewals, move-ins, resident relations, rent collection, reporting, compliance, and team development. The Community Manager also collaborates with other company teams to support portfolio-wide goals and presents key performance indicators at Operations and Training meetings. AJD provides tuition reimbursement, professional development funding, bonus opportunities, employee benefits, coaching, and opportunities for professional growth.

Requirements

3 to 5 years of progressive multifamily property management experience, including exposure to large communities of 400+ units.
Demonstrated success in leasing, resident retention, financial management, and reporting.
Strong understanding of Fair Housing, lease agreements, and compliance documentation.
Leadership and team development skills, with strong customer service and conflict resolution abilities.
Strong communication, organization, and problem-solving skills.
Proficiency with Microsoft Office and Yardi Voyager or equivalent property management software.
Valid driver's license, clean driving record, and current auto insurance.
Ability to walk and inspect the property daily, including stairs and uneven terrain, and lift up to 25 pounds.
Complete AJD's Fair Housing, Diversity, and Inclusion Training within the first 30 days.

Nice To Haves

Associate or bachelor's degree preferred.
Designations such as NALP, CAM, ARM, or CPM Candidate preferred.

Responsibilities

Lead, coach, and develop leasing, administrative, and maintenance teams, including new-hire training and performance feedback.
Drive occupancy through leasing, renewals, and move-ins; review traffic, CRM queues, and market survey data daily.
Support resident satisfaction, retention, and community reputation by responding promptly to inquiries and service requests, supporting marketing and community events, and overseeing the Community Captain program.
Monitor rent collection, delinquency, and ledger accuracy, and communicate variances to the Residential Portfolio Manager.
Prepare weekly and monthly occupancy and leasing reports, and support budget variance and commission reporting.
Ensure compliance with Fair Housing, lease policies, and local requirements through regular file reviews and application audits.
Serve as Acting Property Manager in the Residential Portfolio Manager's absence.
Present key performance indicators at Operations and Training meetings.
Partner with other AJD teams to support portfolio-wide goals.
Walk and inspect the property daily.