Community Manager

AJ Dwoskin & Associates • Alexandria, VA

4d

About The Position

A.J. Dwoskin & Associates is hiring a full-time, exempt Community Manager to lead day-to-day operations for a multifamily community of more than 400 units in Northern Virginia. Reporting to the Residential Portfolio Manager, the Community Manager develops the leasing, administrative, and maintenance teams; supports an exceptional resident experience; protects the property; and serves as Acting Property Manager when needed. The role also partners with other company teams to advance portfolio-wide goals.

Requirements

• 3 to 5 years of progressive multifamily property management experience, including exposure to large communities of 400 or more units.
• Demonstrated success in leasing, resident retention, financial management, and reporting.
• Strong understanding of Fair Housing, lease agreements, and compliance documentation.
• Leadership and team development skills, strong customer service, and conflict resolution abilities.
• Strong communication, organization, and problem-solving skills.
• Proficiency with Microsoft Office and Yardi Voyager or equivalent property management software.
• Valid driver's license, clean driving record, and current auto insurance.
• Ability to walk and inspect the property daily, including stairs and uneven terrain, and lift up to 25 pounds.
• Complete AJD's Fair Housing, Diversity, and Inclusion Training within the first 30 days.

Nice To Haves

• Associate or bachelor's degree.
• Candidate designations such as NALP, CAM, ARM, or CPM.

Responsibilities

• Lead, coach, and develop the leasing, administrative, and maintenance teams, including new-hire training and performance feedback.
• Drive occupancy through leasing, renewals, and move-ins by reviewing traffic, CRM queues, and market survey data daily.
• Support resident satisfaction, retention, and community reputation by responding promptly to inquiries and service requests, supporting marketing and community events, and overseeing the Community Captain program.
• Monitor rent collection, delinquency, and ledger accuracy, and communicate variances to the Residential Portfolio Manager.
• Prepare weekly and monthly occupancy and leasing reports, and support budget variance and commission reporting.
• Ensure compliance with Fair Housing, lease policies, and local requirements through regular file reviews and application audits.
• Serve as Acting Property Manager in the Residential Portfolio Manager's absence.
• Present key performance indicators at Operations and Training meetings.
• Partner with other AJD teams to support portfolio-wide goals.

Benefits

• Up to $4,000 annually in tuition reimbursement.
• Up to $4,000 annually for professional development.
• Competitive compensation and meaningful bonus opportunities.
• Comprehensive employee benefits.
• Ongoing feedback, coaching, and opportunities for professional growth.
• Direct interaction with experienced company leadership.
• Opportunity to lead a community with real accountability and ownership.
• Stability and the long-term perspective of a company that has operated for more than 60 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed