Community Manager

Hillpointe•Statesboro, GA

7d•Onsite

About The Position

The Community Manager is responsible for the efficient day-to-day operations of the property, meeting financial goals, maintaining regulatory compliance, and delivering exceptional resident experiences. The role fosters a vibrant community culture, supports marketing strategies to increase occupancy, and embraces innovative property management practices. Duties include budget oversight, revenue optimization, vendor management, lease administration, and using technology to streamline operations, support data-driven decision-making, and communicate effectively. The Community Manager also supports the Regional Manager in meeting occupancy and rent targets; maintains resident services, amenities, and units to high standards; coordinates with the Facilities Maintenance Group; ensures accounts payable and invoices are submitted appropriately; conducts property walks; and explores additional revenue opportunities. The position is based in an office environment, with frequent exposure to outdoor elements that may be unpleasant or hazardous. The employee must be able to access all interior and exterior areas of the community and amenities, and may need to travel locally for business needs, deposits, training, or meetings. A valid driver’s license is required for driving on property, including a golf cart. The employee must be available by phone or email and able to work a flexible schedule, except during approved time off.

Requirements

High school diploma or equivalent education.
Effective communication skills, including the ability to read, write, complete legal documents, explain apartment features, and respond to questions about community operations.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Strong proficiency in property management software; Entrata is preferred.
Mathematical skills to calculate percentages and complete financial records, budgets, and fiscal reports.
Valid driver’s license for driving on property and visiting properties.
Ability to work a flexible schedule and remain available by phone or email except during approved time off.
Ability to access all exterior and interior parts of the community and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Must hold licenses and/or certifications required by state and local jurisdictions.

Nice To Haves

Property management experience.
Experience with Entrata property management software.

Responsibilities

Support the Regional Manager in reaching, exceeding, and maintaining budgeted occupancy and rent levels.
Create a fun, energetic community environment where people want to live.
Ensure resident services are delivered onsite.
Maintain amenities to like-new standards.
Ensure units are like-new for new move-ins.
Act as a liaison between the Facilities Maintenance Group and property-level needs.
Ensure accounts payable and invoices are submitted appropriately for payment.
Conduct regular property walks to maintain the value of the asset.
Explore additional revenue opportunities.
Oversee budgets, optimize revenue, manage vendors, and administer leases.
Use technology to streamline operations, enable data-driven decision-making, and support effective communication.