Community Manager
About The Position
Related Affordable is seeking a dynamic, experienced Community Manager to lead day-to-day operations at its affordable housing community in San Francisco, California. The role oversees a dedicated team and works to maintain a flourishing, supportive living environment for residents while ensuring operational excellence and compliance with affordable housing regulations. The Community Manager leads office and maintenance staff; oversees leasing, marketing, recertifications, and administrative functions; manages financial operations and the property budget; builds relationships with residents; supervises maintenance; prepares performance reports; and undertakes special projects. The position is exempt and ineligible for overtime pay. Compensation is $80,000–$90,000 per year, with an annual performance bonus. The compensation range is a general guideline and final compensation depends on qualifications, location, and role requirements.
Requirements
- At least 3 years of property management experience.
- Expertise in affordable housing programs, such as Project-Based Section 8 and LIHTC.
- Strong financial acumen, including budget management and accounting principles.
- Experience with RealPage, OneSite, and JD Edwards, or similar property management software.
- Proven leadership skills and direct supervisory experience.
- Proactive, problem-solving mindset and a passion for creating great living experiences.
- Ability to maintain confidentiality and navigate sensitive issues professionally.
- Demonstrated accountability and reliability, including ownership of projects and outcomes, attention to detail, resilience, proactive problem-solving, and commitment to continued learning and development.
- Ability to foster collaboration and a resident-centered environment through empathy, respect, and cross-functional cooperation.
Responsibilities
- Lead, hire, train, and evaluate office and maintenance staff.
- Oversee leasing, marketing, recertifications, and administrative functions.
- Manage accounts payable and receivable, rent collection, and delinquency management.
- Build strong resident relationships and handle tenant-landlord matters, including conflict resolution.
- Maintain compliance with affordable housing programs, including HDC, HCR, HUD, and LIHTC.
- Supervise property maintenance and ensure timely, high-quality service.
- Develop and manage the property's financial budget.
- Prepare reports to track performance and identify opportunities for improvement.
- Take on special projects that enhance the community and support operational success.
Benefits
- Annual performance bonus
- 19+ days of paid time off
- Choice of medical, vision, and dental options
- Life insurance
- Employee Assistance Program
- 401(k)
- Flexible spending account (FSA)
- Health savings account (HSA)
- Employer-paid life and AD&D insurance
- Paid leave and disability programs
- Mental health resources, including counseling
- Fertility benefits, including surrogacy and adoption assistance
- Paid time off to volunteer
- Charitable donation matching
- Learning and training programs
- Tuition and certification reimbursement
- Internal advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
