Community Manager

YES Communities • Glendale, AZ

8d

About The Position

The Community Manager provides leadership to community team members and serves as a primary point of communication for residents. The role oversees community operations, including rent collection, supplies and marketing materials, team development, protection of company assets, resident complaints, and decisions affecting financial performance, safety, and community conditions. The manager communicates community successes and challenges to the immediate supervisor and team to keep work aligned with company goals and objectives.

The Community Manager also oversees home marketing, sales, leasing, turnover, delivery, and setup; builds relationships with vendors and local government entities; coordinates resident property standards; and plans community events. Travel to company meetings, trainings, and conferences may be requested by management.

Requirements

• Excellent oral and written communication skills.
• Strong conflict-resolution skills.
• Strong leadership and decision-making skills, including managing team member performance.
• Proficiency in Microsoft Office and industry-specific software products.
• Ability to adapt to new or unforeseen situations.
• Obtain or transfer state-specific licensing within 90 days of employment, in applicable states.
• Valid in-state driver's license.

Nice To Haves

• High school diploma or equivalent is preferred.
• Property management or equivalent experience is preferred.

Responsibilities

• Manage daily community operations, including evictions, collections, resident relations, the community budget, and protection of company assets.
• Recruit, train, manage, and develop team members.
• Conduct regular team meetings to reinforce expectations and support employee growth.
• Manage marketing, sales, leasing, and turnover of new, used, foreclosed, and broker homes to support occupancy and community success.
• Develop and maintain positive relationships with vendors, cities, municipalities, and counties.
• Plan and oversee community events to maintain a positive community environment.
• Coordinate with residents to uphold property standards.
• Travel to and attend company meetings, trainings, and conferences as requested by management.
• Coordinate new home delivery and setup, and request warranty or follow-up work from manufacturers.
• Perform additional duties as assigned by management.

Benefits

• Competitive salary
• Comprehensive health benefits
• Life insurance
• Long- and short-term disability insurance
• 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED