Community Manager - 5728

Guardian Real Estate Services•Portland, OR

7d•Onsite

About The Position

Guardian Management is hiring a full-time Community Manager for Timberview, a 105-unit affordable LIHTC apartment community in Northeast Portland. The Community Manager ensures the property meets ownership goals and objectives, follows Guardian policies and procedures, and complies with Fair Housing, landlord-tenant, and other applicable laws. The role supervises property staff and vendors and is responsible for resident service, property appearance and maintenance, financial performance, program compliance, and timely completion of paperwork and reports. The position requires general knowledge of affordable property management and operations. The successful candidate is organized, professional, communicative, comfortable in a fast-paced office, and able to work collaboratively. Specific LIHTC program knowledge is strongly preferred. The schedule is 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is $30 per hour, with bonus eligibility. The role works under the direction of the Regional Property Manager and receives direction on personnel matters from that manager and Corporate HR. Guardian describes a collaborative workplace that encourages employees to develop skills and pursue advancement, with training and opportunities for career growth. The company is an equal opportunity provider and employer and reports a commitment to environmentally sustainable business practices.

Requirements

High school diploma or GED.
At least two years of experience managing a multifamily community.
At least one year of experience in affordable housing (LIHTC) or a relevant industry.
At least one year of prior supervisory experience.
Strong understanding of and willingness to enforce Fair Housing and Oregon landlord-tenant laws.
Excellent attention to detail and organizational skills.
Strong customer service skills.
Strong mathematical skills and a basic understanding of property budgets.
Basic technology, internet, and general computer skills, with willingness to learn new programs as needed.
Ability to speak, read, and write in English.
Ability to communicate effectively and promptly, verbally and in writing.
Ability to complete required company training within specified deadlines and attend other required training sessions.
Ability to perform essential duties satisfactorily, with or without reasonable accommodations.

Nice To Haves

Specific knowledge of LIHTC program requirements is strongly preferred.

Responsibilities

Represent Guardian in a positive and professional manner and coordinate the company’s efforts to meet and exceed property management obligations.
Manage property operations in compliance with applicable local, state, and federal laws, including Fair Housing, landlord-tenant laws, and OSHA requirements.
Assist with developing operating income and expense budgets and capital budgets in line with ownership objectives, cash flow needs, and leasing strategy.
Analyze and report monthly financial statements, budget variances, cash management, and strategies for timely collection of receivables.
Administer budgets, review operations, and recommend corrective actions to improve efficiency, resident and owner satisfaction, and profitability.
Ensure compliance with affordable housing program requirements, including timely and accurate resident income certifications and recertifications.
Coordinate the collection and documentation of revenue in accordance with tenant leases and company policies.
Protect the confidentiality of resident, property, owner, and company information.
Direct the day-to-day work of property staff; participate in hiring, termination, evaluation, coaching, and discipline with direction from the Regional Property Manager and Corporate HR.
Record time worked and follow timekeeping procedures, including daily approval of site staff time records.
Administer leasing activities, including reviewing tenant billings and lease clauses, preparing vacancy reports, enforcing tenant compliance, and fulfilling landlord obligations.
Identify prospective tenants and occasionally respond to routine leasing inquiries.
Collect delinquent accounts within legal guidelines and coordinate with accounting to maintain accurate rent rolls and accounts receivable.
Work with the Regional Property Manager to identify, engage, and supervise vendors; approve invoices for property goods and services within budget and company and owner standards.
Coordinate with corporate departments and maintain collaborative working relationships across teams.
Prepare and lead site staff meetings, including monthly safety meetings, and submit meeting minutes to the corporate office.
Identify and pursue improvements to work processes and results to better meet resident needs, ownership objectives, and company standards.
Perform other duties as assigned by the Regional Property Manager.