Community Manager

RichSmith Management • Jonesboro, AR

18d

About The Position

Ridge Estates Jonesboro, a 46-unit apartment community, is seeking an experienced Community Manager to oversee daily operations and lead the community. This role offers an opportunity to help establish a new community, build resident relationships, and create a positive living experience. The ideal candidate is organized and customer-focused, with strong leasing, operational, and financial management skills.

The Community Manager is responsible for leasing, resident services, records, vendor and maintenance coordination, and operating within approved budgets. The role also involves communicating property performance and recommendations to the Regional Director and enforcing community policies while maintaining positive resident relations.

Requirements

• At least 2 years of multifamily property management experience.
• At least 1 year of management experience, with a proven track record of successful leasing and resident retention.
• Strong Microsoft Office skills and experience with property management software.
• Excellent organizational, multitasking, and problem-solving abilities.
• Strong customer service and leadership skills.
• Ability to communicate effectively with residents, vendors, team members, and management.
• Ability to balance resident satisfaction with policy enforcement and operational goals.

Nice To Haves

• LIHTC experience preferred.
• OneSite experience preferred.

Responsibilities

• Market and lease apartment homes in compliance with Fair Housing laws.
• Pre-lease units and maintain an active waitlist of prospective residents.
• Deliver exceptional customer service and foster strong resident relationships.
• Collect rent, deposits, and fees using OneSite software.
• Screen and qualify prospective residents.
• Coordinate preparation of vacant units, including oversight of renovations and make-readies.
• Maintain accurate records, including traffic, applications, leases, notices, and work orders.
• Communicate property performance and recommendations to the Regional Director.
• Maintain organized resident and lease files.
• Manage vendor relationships, negotiate service contracts, and oversee maintenance operations.
• Monitor property expenditures and operate within approved budgets.
• Respond promptly and professionally to resident concerns and requests.
• Enforce community policies and procedures while maintaining positive resident relations.
• Perform other duties as assigned.

Benefits

• Medical benefits beginning the first of the month following 30 days of employment.
• Health, dental, and vision insurance.
• Flexible Spending Accounts (FSAs/HSAs).
• 401(k) retirement plan.
• Paid time off.
• Paid holidays.
• Career growth opportunities within a growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed