Community Manager

Wgp Property Management • Marietta, GA

13d • Onsite

About The Position

The Community Manager at Arbor Mill in Marietta, Georgia, is responsible for the overall success and resident experience of a manufactured housing community. The manager serves as the primary point of contact for residents, vendors, and team members and helps ensure that the community is safe, compliant, well-maintained, financially successful, and welcoming. The role focuses on safety and compliance, revenue and home sales, resident satisfaction, and community appearance. Sales-related inquiries and projects are part of the position. Duties may include all tasks reasonably associated with managing a manufactured housing community.

The manager oversees revenue and expenses, supports occupancy and home-sales goals, handles applications and rent collection, and looks for additional revenue opportunities. They build resident relationships, address concerns, coordinate events and communications, and enforce community rules fairly. They also supervise landscaping, maintenance, and contractors, conduct inspections, and help with light physical upkeep as needed. The position requires independent organization, customer service, business judgment, and a strong sales orientation.

Requirements

• Strong sales background, including skill with sales strategies and ideas.
• Strong communication and leadership skills and the ability to build positive resident and team relationships.
• Excellent problem-solving and organizational skills, with attention to detail.
• Basic understanding of budgeting, financial management, and cost control.
• Proficiency with computer software and ability to learn new systems.
• Self-motivated and proactive, able to work independently and manage multiple priorities.
• Professionalism, integrity, reliability, and commitment to positive community experiences.
• Valid driver’s license with a clean driving record and ability to safely operate a vehicle.
• Reliable personal transportation and ability to respond quickly to community needs or emergencies.
• Ability to navigate paved and unpaved roads throughout the community and access the sides and rear of homes to read utility meters.
• Comfort walking the community multiple times per week for inspections and property-standard checks.
• Ability to perform light physical tasks such as painting, cleaning, and basic upkeep.
• Willingness to complete random drug testing as required by applicable law.
• Must successfully complete any lawfully permitted background check conducted after a conditional job offer.
• Must meet company reliability and trust standards for a position of responsibility within a residential community.

Nice To Haves

• Prior experience in property management, hospitality, customer service, or a related field.
• Familiarity with Fair Housing laws and general property management practices; training may be provided if needed.
• Rent Manager experience.
• Real estate, manufactured housing, or sales experience.

Responsibilities

• Maintain a safe, compliant, and organized community for residents and staff; follow Fair Housing laws, OSHA standards, and company policies.
• Oversee community revenue, including rent collection, home sales, and utility billing.
• Market available homes and lots through advertising and outreach, and handle sales-related inquiries and projects.
• Issue, review, and approve applications in accordance with company and Fair Housing guidelines.
• Welcome new residents and explain community rules and expectations.
• Collect and deposit rents, follow up on late payments, and maintain detailed notes in Rent Manager.
• Read and record utility meters monthly when applicable.
• Identify additional revenue opportunities, such as parking, storage units, and community amenities.
• Track homes for sale by owners within the community according to company procedures.
• Manage spending and budgets responsibly; obtain at least three bids for jobs over $1,500 and seek recurring cost savings without sacrificing quality.
• Build positive relationships with residents and address concerns respectfully.
• Plan and coordinate community events, including barbecues and cleanup days.
• Write and distribute community newsletters.
• Enforce community rules fairly and consistently.
• Supervise landscaping, maintenance, and contractors to maintain community standards.
• Conduct community inspections and maintain a clean, attractive, and well-maintained property; perform light upkeep such as painting and cleaning when needed.
• Ensure work is completed safely and that appropriate protective equipment is used.
• Accurately record work hours and ensure activities comply with company policies.
• Use company-provided computers, property management software, and related technology tools.
• Respond to community needs or emergencies using reliable personal transportation.

Benefits

• Paid holidays, paid time off (PTO), and paid sick leave.
• Basic health insurance options, including medical, dental, and vision.
• Voluntary life insurance, Short-Term Disability, Long-Term Disability, Legal Care Plan, and Flexible Spending Account (FSA).
• 401(k) plan with company match.
• Positive, team-oriented work environment.
• Opportunities for career growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed