Community Manager - BTR
About The Position
The Community Manager of Build to Rent Homes is responsible for the day-to-day financial, administrative, leasing, marketing, and maintenance operations of one to three communities. The role works remotely with multiple site visits weekly and is expected to travel to and work onsite at least 75% of the time. The Community Manager ensures company standards are met and delivers excellent service to internal and external customers. The manager works with the maintenance team to align move-in dates, monitors market trends and community performance, implements leasing and marketing strategies, supports resident retention, and coordinates repairs and preventative maintenance. The role also partners with the Regional Manager on budgets, oversees financial operations and reporting, and leads community staff through hiring, training, supervision, development, and performance management. On-call responsibilities may be required.
Requirements
- 3–5 years of prior property management experience.
- Prior leadership experience.
- Ability to travel by car or plane for required company training or business.
- Advanced MS Office Word and Excel skills and computer technology skills.
- Strong written and verbal communication skills.
- High school diploma or GED required.
- Where required by law, hold a state leasing license or be able to obtain required license(s) within the timeframe required by law.
- Ability to meet the physical requirements of the role, including continual movement, exposure to all weather conditions, and lifting at least 20 pounds.
Nice To Haves
- Some college preferred.
Responsibilities
- Inspect communities regularly and take appropriate action to meet company standards and comply with safety and applicable industry and government regulations; identify and suggest operational improvements.
- Work daily with the maintenance team to align move-in dates with timelines for prospective renters.
- Analyze market and economic trends and implement marketing and leasing strategies to meet occupancy and revenue goals; monitor traffic logs, budgets, renewal information, and marketing data.
- Build resident retention by communicating promptly, addressing service issues, and monitoring resident satisfaction.
- Coordinate repair and maintenance requests, ensure timely responses to service orders, verify and inspect vacant units, and oversee implementation and documentation of preventative maintenance programs.
- Partner with the Regional Manager to prepare operating income and expense budgets that reflect owner objectives, cash-flow requirements, and leasing strategy.
- Follow budgeting and financial-system policies, including purchase-order and expense monitoring and approval; ensure payables and purchase orders are processed accurately and on time; monitor vendor statements.
- Review monthly income and expense reports, report budget variances, coordinate revenue collection and documentation, and collect delinquent accounts according to policy.
- Prepare weekly and monthly operational and financial reports, including petty cash, variance, leasing, renewal, and financial reports.
- Hire, train, supervise, develop, and mentor community staff; conduct performance evaluations and corrective action as needed.
- Manage on-call responsibilities as needed.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Generous time off.
- Competitive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
