Community Manager - Annalise Glen Creek
About The Position
The Community Manager manages and coordinates the property team’s daily activities and resources to achieve established budgeted financial and operational goals. The role ensures property operations comply with company policies and procedures and all laws and regulations governing multifamily housing operations. The Community Manager oversees employees, leasing and marketing efforts, budgeting and financial reporting, lease enforcement, client and vendor relationships, property safety and appearance, maintenance service standards, and resident concerns. The position works 40 hours in a regular work week, with weekend work when scheduled. The role is based in an office environment with frequent exposure to outdoor conditions.
Requirements
- High school diploma or GED equivalent.
- 1–3 years of supervisory experience, with skills to hire, lead, direct, evaluate, and manage employees and team members.
- 1–3 years of multifamily property management experience.
- Valid current driver’s license.
- Ability to work weekends when scheduled and perform essential job functions without assistance.
- Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
- Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
- Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
- Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittent sitting and keyboard work.
- Ability to perform routine local travel for business errands, meetings, and training; non-local business travel may also be required.
Nice To Haves
- Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
- Strong proficiency with property management software, preferably Entrata, Yardi, and/or One Site.
Responsibilities
- Manage team members and conduct employee evaluations; interview, hire, orient, and train new employees.
- Increase sales and meet targeted revenue goals by implementing short- and long-term marketing and leasing strategies; identify property improvements.
- Model budgets, forecast, analyze and manage profitability, complete financial records and reports, and manage invoicing.
- Analyze market and economic trends that may affect the property and recommend improvements; stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
- Enforce lease terms through apartment inspections, evictions, collections, notifications, and other applicable processes, taking appropriate action.
- Conduct property tours, update clients on property performance, meet with clients as needed, and manage contractors and vendors.
- Oversee property safety, cleanliness, general appearance, and curb appeal; report mechanical and electrical malfunctions and employee, visitor, or resident injuries and accidents.
- Ensure the property maintenance team complies with company standards for service requests.
- Resolve customer complaints and issues.
- Shop competing properties and build relationships in the market and industry.
- Perform other duties as assigned.
Benefits
- Two or more weeks of paid time off.
- Paid holidays.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) enrollment opportunity.
- Employer-paid basic life insurance.
- Employer-paid short-term disability.
- Paid parental leave for birthing and non-birthing parents after six months.
- Potential opportunity for rent savings, depending on property and ownership.
- Cell phone allowance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
