Community Manager, Onsite
About The Position
Del Webb Point Hope in Charleston, South Carolina, is seeking an onsite Community Manager to lead day-to-day community operations and create an engaging, connected lifestyle for residents. The role oversees association operations and compliance while coordinating social, wellness, cultural, and educational programming. The community includes a 22,000-square-foot clubhouse, resort-style amenities, miles of trails, and recreational and social opportunities. In conjunction with the Board of Directors, the Community Manager manages the association’s business to maintain property values, foster positive owner and resident relations, and support members’ quality of life. The manager oversees association governance, finances, contracts, staff, facilities, compliance, and community programming.
Requirements
- Excellent interpersonal skills, including being outgoing, communicative, socially oriented, poised, effective in groups, articulate, persuasive, and a strong public speaker.
- Ability to manage multiple tasks, establish priorities, and meet deadlines.
- High attention to detail.
- Facilities management skills and experience.
- Experience working with HOAs or other entities involving knowledge and enforcement of governing documents.
- Exceptional organization and tracking skills.
- Ability to work efficiently in a high-volume, fast-paced environment.
- Proficiency with computer programs and company database systems, including Microsoft Office, internet, and email systems.
- Ability to work positively and effectively with staff and residents at all levels.
- Ability to work collaboratively and cooperatively within the department and with other departments.
- Ability to work evenings and weekends as necessary.
- Ability to use a personal vehicle for business purposes as needed.
Responsibilities
- Manage the association’s business in conjunction with the Board of Directors, supporting property values, positive owner and resident relations, and quality of life.
- Build strong working relationships with board members, committee members, and owners.
- Recommend and implement procedures to ensure compliance with applicable federal, state, and local laws, including state resale disclosure requirements.
- Conduct community tours as required, track non-compliance issues, send notices, and follow board-established fine and collection policies.
- Manage the architectural control process and communications with owners to ensure compliance with Design Guidelines and Design Review policies.
- Plan and assist the Board with Board and annual membership meetings; prepare and provide board packages and required meeting notices.
- Review monthly financials and submit accounts payable to the management company.
- Prepare, execute, and supervise the annual community budget; manage capital improvements; review monthly financial statements; prepare variance reports; monitor accounts payable and delinquent accounts; and approve and code vendor invoices.
- Obtain competitive contract bids, present comparative bid reviews, supervise executed contract terms, and oversee community and contractor liability insurance requirements.
- Supervise onsite association staff, chair staff meetings, and coordinate management activities.
- Review incident reports, respond to them, and implement timely solutions.
- Perform other related duties as directed.
- Coordinate social, wellness, cultural, and educational programming for residents.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
