Community Manager

CAPREIT•Nashville, TN

8d•Onsite

About The Position

CAPREIT is hiring a Community Manager to lead day-to-day operations at Mountain Brook Townhomes, a 248-unit apartment community in Nashville, Tennessee. The role oversees leasing, resident satisfaction, maintenance operations, and overall property performance while ensuring compliance with applicable housing regulations and company policies. The Community Manager manages occupancy and revenue performance, property financials, and resident relationships; develops the onsite team; and partners with regional leadership to meet community objectives and support long-term asset success. The position is suited to a customer-focused, organized leader with multifamily property management experience, strong financial and operational skills, and a commitment to creating an exceptional resident experience. The schedule is Monday through Friday with on-call responsibilities. The listed annual salary is $80,000K per year.

Requirements

3 to 5 years of multifamily property management experience; Community Manager experience preferred.
Experience managing property financials, including budgets, rent collections, delinquency, occupancy goals, variance reporting, Profit & Loss statements, and General Ledgers.
Demonstrated ability to lead, develop, and motivate onsite teams.
Strong customer service, communication, organizational, and problem-solving skills.
Experience with property management platforms such as RealPage, OneSite, and/or Yardi, or ability to learn new systems quickly.
Proficiency with Microsoft Office and other business technologies.
Valid driver's license and ability to operate a company vehicle and/or golf cart.
Ability to manage multiple priorities in a fast-paced environment while maintaining compliance with company policies and housing regulations.

Nice To Haves

Community Manager experience.

Responsibilities

Lead day-to-day apartment community operations, including leasing, resident satisfaction, maintenance operations, and overall property performance.
Ensure compliance with federal, state, and local requirements, company policies, and housing regulations.
Monitor leasing performance, rent collections, delinquency, renewals, occupancy, revenue, and budget goals.
Recruit, coach, develop, and inspire the onsite team.
Build resident relationships by delivering outstanding customer service and a positive community living experience.
Maintain accurate resident files, reports, compliance documentation, and operational records.
Analyze financial reports and property metrics to identify opportunities to improve performance and operational efficiency.
Partner with regional leadership to achieve community objectives, maximize resident retention, and support long-term asset success.