Community Manager

Cardinal Group Companies•Austin, TX

About The Position

The Community Manager is primarily responsible for protecting, maintaining, and enhancing the value of the community while maximizing the living experience for residents. This is accomplished by directing and coordinating the community’s overall operational activities. The position is full-time and exempt, with biweekly compensation and eligibility for benefits and bonuses.

Requirements

  • Four years of property management experience.
  • Strong working knowledge of leasing, marketing, construction, residential law, and resident relations.
  • Working knowledge of property management software.
  • Working knowledge of Microsoft Word, Excel, and the Google platform.
  • Ability to analyze monthly financial statements and prepare detailed budgets and operating forecasts.
  • Ability to identify deviations from financial plans, determine causes, and recommend action plans to the company.
  • Strong written and verbal communication skills.
  • Ability to understand and carry out industry-specific written and oral direction.
  • Positive and innovative approach to problem-solving.
  • Ability to present ideas clearly and in an organized manner, and to negotiate, persuade, and modify opinions to reach organizational goals.
  • Ability to work independently as a project leader and as a team member, and to relate well to others while working remotely or at a distance.
  • Ability to work efficiently with accuracy, attention to detail, and follow-through.
  • Excellent time-management and general organization skills.
  • Neat, professional appearance.
  • Strong client-relations skills and previous supervisory experience.
  • Ability to embody Cardinal Culture and Cardinal’s Core Values every day.
  • Ability to perform the described work environment and physical demands, with reasonable accommodations where applicable.
  • Ability to travel locally as needed for property support, training, business meetings, or other job-related needs.

Nice To Haves

  • Yardi property management software experience is preferred.
  • Spanish-speaking ability is helpful.
  • Preferred career experience includes Property Manager, Property Management, Community Manager, Onsite Property Manager, Apartment Manager, Real Estate, or Manager.

Responsibilities

  • Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
  • Improve community performance to meet or exceed annual financial and operational goals.
  • Direct day-to-day loss prevention, risk management, safety and security, maintenance, marketing, leasing, and facility upkeep.
  • Develop operating income by managing property cash-flow requirements and leasing strategy.
  • Analyze and produce monthly financial statements, including budget variances, cash management, and strategies for collecting receivables.
  • Maintain complete and accurate community files and records, including finalized audits to ensure lease data is entered correctly into management software.
  • Coordinate the collection and documentation of revenues in accordance with resident lease obligations.
  • Engage and contract vendors, supervise their work, and approve invoices for goods and services required to maintain the community.
  • Lead on-site maintenance technicians, office staff, and leasing team members.
  • Manage resident relations, including repair and maintenance requests, rent-charge questions, lease issues, and other concerns.
  • Participate in Cardinal U training as required and monitor team member participation in Cardinal U.
  • Perform other related duties as assigned by the Team Leader.

Benefits

  • Benefits eligibility
  • Bonus eligibility
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