Community Manager

Cardinal Group Career•Austin, TX

14d

About The Position

The Community Manager is primarily responsible for protecting, maintaining, and enhancing the value of the community while maximizing the living experience for residents. The role directs and coordinates the community’s overall operational activities, including financial performance, leasing, maintenance, safety, marketing, resident relations, and team leadership. The position is full-time and exempt. The manager works both inside and outside apartment buildings and throughout the property, including amenities, and may encounter varying or unpleasant or hazardous weather, temperatures, odors, and landscape conditions. Routine local travel may be required to assist properties, attend training classes or business meetings, or meet other position needs. Other related duties may be assigned by the Team Leader.

Requirements

Four years of experience in property management.
Strong working knowledge of leasing, marketing, construction, residential law, and resident relations.
Working knowledge of property management software.
Working knowledge of Microsoft Word, Excel, and the Google platform.
Ability to analyze monthly financial statements and prepare detailed budgets and operating forecasts.
Ability to identify deviations from financial plans, determine causes, and recommend action plans to the company.
Strong written and verbal communication skills.
Ability to understand and carry out industry-specific written and oral directions.
Positive, innovative approach to problem-solving.
Ability to present ideas clearly, concisely, understandably, and in an organized manner; negotiate, persuade, and modify opinions to reach organizational goals and objectives.
Ability to work independently as a project leader and as a team member, including relating well with others while working remotely or at a distance.
Efficient work style with accuracy, attention to detail, and follow-through.
Excellent time-management and general organization skills.
Neat, professional appearance.
Strong client-relations skills and previous supervisory experience.
Ability to embody Cardinal Culture and Cardinal’s Core Values every day.
Ability to access all exterior and interior parts of the property and amenities and work inside and outside in all weather conditions.
Ability to push, pull, lift, carry, or maneuver office products and supplies weighing up to 20 pounds.
Ability to meet the physical demands of regularly using hands, talking, hearing, standing, walking, reaching, climbing, stooping, or squatting; required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.
Routine local travel may be required.

Nice To Haves

Spanish-speaking ability is helpful.
Yardi property management software experience is preferred.
Preferred career experience includes Property Manager, Property Management, Community Manager, Onsite Property Manager, Apartment Manager, or Real Estate Manager.

Responsibilities

Maintain a positive, professional, client-oriented attitude with team members, residents, clients, and the public.
Improve community performance to meet or exceed annual financial and operational goals.
Direct day-to-day loss prevention, risk management, safety and security, maintenance, marketing, leasing, and facility upkeep activities.
Develop operating income by managing cash-flow requirements and leasing strategy.
Analyze and produce monthly financial statements, including operating variances from budget, cash management, and receivables-collection strategies.
Maintain complete and accurate community files and records, including finalized audits to ensure lease data is entered correctly into management software.
Coordinate the collection and documentation of revenues in accordance with residents’ lease obligations.
Engage and contract goods and service providers, supervise their work, and approve related invoices.
Lead on-site maintenance technicians, office staff, and leasing team members.
Manage resident relations, including repair and maintenance requests, rent-charge questions, lease issues, and other resident concerns.
Participate in Cardinal U training as required and monitor team members’ participation in Cardinal U.